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Rose Associates

Resident Manager - The Tapestry, Harlem, NY

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Rose Associates

Acquires, develops, owns and manages luxury multifamily residential properties in the NY metro area.

Manage daily ops, staff, maintenance, budget, and resident satisfaction for NYC rental building.
9 days ago ago
$90,000 - $95,000
Intermediate (4-7 years), Experienced (8-12 years), Junior (1-3 years), Expert & Leadership (13+ years)
Full Time
New York, NY
Onsite
Company Size
200 Employees
Service Specialisms
Property Management
Revenue Management
Marketing
Leasing
Construction & Renovation Oversight
Operational Excellence
Special Servicing and Workouts
Affordable Housing Management
Sector Specialisms
Luxury Multifamily Residential
Property Acquisition
Property Development
Property Management
Leasing
Marketing
Role

Description

preventive maintenance
energy efficiency
safety management
contract management
budget management
tenant service
  • Oversee and assess staffing requirements within the building, ensuring optimal workforce management.
  • Optimize building efficiency with sustainable energy practices, grid interactive maintenance, and modern security technologies.
  • Respond to building emergencies, supervise construction projects, enforce safety protocols, conduct inspections and training, and maintain accurate records, including investigating and reporting accidents/incidents
  • Coordinate preventive maintenance, oversee compliance with audits and local laws, and manage repairs by obtaining vendor quotes and scheduling tasks.
  • Implement corporate maintenance procedures, coordinate with contractors, negotiate and manage service contracts, and ensure compliance with quality, safety, and legal standards.
  • Assist in budget development and management for building maintenance, regularly review variances, control expenditures, identify cost savings, and prepare reports for management.
  • prioritize tenant concerns, and ensure timely maintenance
  • Manage daily property operations

Requirements

yardi
microsoft office
epa 608
4 years
mechanical
leadership

We are searching for a vibrant and experienced Resident Manager to oversee daily operations in our residential rental community. Your responsibilities will include managing the building services team, ensuring staff performance, and maintaining resident satisfaction and financial success. We're on the lookout for a candidate who demonstrates exceptional leadership, adept problem-solving, and efficient multitasking. Clear communication, a solid grasp of building mechanical infrastructure, and strong organizational skills are key. The role also involves overseeing expenses, managing contractor performance, ensuring building compliance, monitoring systems, and implementing preventative maintenance for optimal building performance and resident contentment. If you're ready to take charge in a dynamic environment, apply now to be our Resident Manager.

  • Required to respond to emergencies and be on call 24 hours.
  • A minimum of 4 years in maintenance and staff management, strong self-management skills, professional demeanor.
  • Proficiency in navigating computers and property management software, to include Microsoft Office and Yardi.
  • Experience opening a new construction, lease-up building is required.
  • Proficient in various mechanical systems for cost-effective solutions.
  • Strong communication skills with staff, property management teams, and senior management.
  • Ability to ascend and descend stairs, as well as positioning oneself in small spaces for building inspections and maintenance repairs and lifting and moving large or heavy objects in excess of 50 pounds.
  • Must be comfortable with exposure to varying environmental climates and circumstances.
  • Must be present on-site and be able to move throughout the building to address building related matters and meet with tenants, staff, vendors and visitors.
  • Possess the required licenses and certificates (Certificate of fitness S12, Certificate of fitness S-13 Certificate of fitness S-95, Certificate of fitness P-99, EPA 608 Universal)

Benefits

Information not given or found

Training + Development

Information not given or found
Company

Overview

Founded in 1925
Company origins
The company has a long-standing legacy of real estate development and management, beginning in 1925.
$15-$20B AUM
Financial scale
The company manages a substantial portfolio of assets, reflecting its significant influence in the real estate market.
$1B Pipeline
Development projects
The company has a robust pipeline of active development projects, showcasing its commitment to growth and innovation.
  • A vertically integrated platform encompasses acquisitions, development, adaptive reuse, and property management across the tristate area.
  • Manages and develops high-rise, luxury rental units, including landmark transformations.
  • Specializes in adaptive reuse, ground-up construction, renovation, and repositioning of existing multifamily buildings.
  • Combines in-house construction oversight, marketing, leasing, revenue management, and operations to enhance asset value.
  • Known for transit-oriented and high-density projects in NYC, Westchester, Yonkers, and Port Chester.
  • A multi-generational, family-led company with a legacy of redeveloping iconic structures and innovating in residential living.

Culture + Values

  • premier multi‑family real estate firm in the New York metro market.
  • creating real estate asset value and building enduring relationships.
  • delivering an exemplary living experience for our residents at every property, every day.
  • continually improve, as individuals and as a firm, through a corporate culture that fosters respect, collaboration and professional growth.

Environment + Sustainability

30% GHG reduction
Carbon Reduction Target
The company aims to reduce greenhouse gas emissions by 30% by 2030 through a portfolio approach.
~1 MW reduction
Electricity Reduction Achievement
On a peak-alert day in June 2021, aggregate electricity consumption was reduced by ~1 MW, equivalent to taking 1,000 homes off the grid.
$100+ incentives
Resident Incentives
A resident at 88 Leonard earned over $100 in incentives within six months of using the GridRewardsâ„¢ app, which launched in May 2021.
  • Developing ground‑up projects (The Larstrand, The Maximilian) seeking LEED certification.
  • Participating in NYC Mayor’s Carbon Challenge with a portfolio approach, targeting a 30% GHG reduction by 2030.
  • Entered 10 buildings into Carbon Challenge; expanding enrollment.
  • Established Energy Management Services Group; installed co‑generation systems, boiler conversions, and Power On Demand.
  • Partnered on SmartKit AIâ„¢ and GridRewardsâ„¢: on a peak‑alert day (June 30, 2021) reduced ~1 MW aggregate electricity—the equivalent of taking 1,000 homes off the grid.
  • GridRewardsâ„¢ app launched May 2021; one resident at 88 Leonard earned over $100 in incentives within six months.
  • Aiming for compliance with Local Law 97 carbon penalties effective 2024; pursuing 'Climate Community Leader' status via virtual power plant technology.

Inclusion & Diversity

Over 900 Employees
Diverse Team Composition
The team encompasses a mix of skilled professionals and building service employees, reflecting the company's commitment to inclusivity at all levels of operations.
  • Certified Women’s Business Enterprise (WBE).
  • Under WBE certification, led by CEO and President Amy Rose.
  • No gender breakdown publicly disclosed.
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