Account Manager Trainee

Overview

Manage Hilti Store, drive sales, handle inventory, and support customers.

Key Responsibilities

• inventory auditing
• stock reconciliation
• sales analysis
• customer service
• product merchandising
• order fulfillment

Tasks

-Maintain a clean and organized work area and storefront at all times; keep assigned equipment in good order. -Post receipts, disbursements, and material returns; review reorder recommendations to ensure adequate replenishment of the Hilti Store. -Audit Hilti Store cycle counts, backorders, unconfirmed orders, and manual stock status transactions to ensure inventory levels are correct and consistent. -Review and analyze all shipping documents and sales trends; identify and make corrections to ensure correct inventory levels are on hand to drive sales. -Sell, service, and promote the full Hilti product line directly to walk in customers and smaller field accounts; create innovative ways to drive sales through merchandising and product demo efforts. -Expedite customer backorders and switch to locations that meet customers’ delivery requirements with the most cost-effective mode of transportation. -Reconcile opening, closing, and annual physical inventories for the Hilti Store.

Requirements

• customer service
• bachelor's
• communication
• leadership
• relocation

What You Bring

-Previous customer service and/or sales skills preferred. -High School Diploma or GED required; bachelor’s degree preferred or equivalent work experience. -Excellent written, verbal, and presentation skills. -Ability to lead change and adapt to a fast paced, dynamic environment. -Must be willing to relocate within 18-24 months.

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About Hilti North America

-is a leading provider of innovative products, services, and solutions for construction professionals. -portfolio includes power tools, fastening systems, and construction software designed to increase productivity on job sites. -solutions span diverse sectors, with a strong presence in industrial, commercial, residential, and infrastructure projects. -focuses on quality, providing equipment and services for everything from building foundations to complex commercial infrastructure. -offers cutting-edge technology and a commitment to delivering long-lasting, reliable solutions to its customers. -provides consulting services, project management support, and training for construction professionals. -projects often involve large-scale builds such as skyscrapers, bridges, and commercial complexes. -remains at the forefront of the construction industry, constantly evolving its offerings to meet the demands of modern building and infrastructure challenges.

Sector Specialisms