Community Manager-Maven at 806/Artspace

29Th Street Living

The Role

Overview

Oversee daily operations, leasing, and resident relations for an apartment community.

Key Responsibilities

  • marketing posts
  • lease processing
  • work orders
  • financial reporting
  • maintenance logging
  • resident retention

Tasks

-Post vacant apartments on Craigslist and other suitable and approved marketing venues as defined by Management Company. -Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, and all other federal, state and local laws pertaining to Multi-family housing. -Study the surrounding market, noting trends and opportunities with respect to such items as utilities, parking, value-added services and community needs. -Monitor, record, and ensure proper time reporting, quality / efficiency for work completion, and follow-up make ready completion. -Regular management of employee needs, training of certifications and overall teamwork. -Complete resident move-in and move-out checklists with residents. -Monthly and weekly financial reporting -Responsible for renewal offers to residents prior to lease expirations. -Customarily and regularly directs the work of less than two full-time team members. -Ensures work orders are entered and closed out timely. -Ensures all leases and applications are submitted immediately upon completion with appropriate deposit dollars. -Maintain confidentiality on all matters pertaining to the property, ownership, and residents. -Responsible for creating and posting 10-day notices and small balance letters for non-payment of rent and sending in late fees . -Customarily and regularly exercises discretion and independent judgment in defining and achieving property objectives and has primary responsibility for evaluating those objectives and making recommendations for changes to property structure, management, and goals. -Distribute all resident communications as needed (newsletters, notices, etc.) -Provide quick and decisive disciplinary action when required. -Design, recommend to Regional Manager and implement approved resident retention and incentive programs. -Complete the vacate settlement statement and return it and all lease copies to the office within one week. -Be the first point of contact for residents. -Complete weekly activity summary and time log and submit as required each week to the Regional Manager. -Comply with all the practices and procedures as outlined in the Haven Residential Operations and Policy Manual. -Document and log all maintenance requests. -Responsible for monitoring and evaluating team member performance and have primary authority for providing recommendations as to hiring, firing, promotion and other changes of status of team members within the property. -Overseeing finalized paperwork for Move Out Review and submitting to Haven Residential. -Conduct open houses and participate in other events as requested by Corporate Managers. -Perform duty of showing, accepting application and completing the lease process for current and future available units. -Provide mentoring and training to enhance employee value -Ensure that all applications are completed accurately and processed according to the guidelines in the section Applications/Applications/Move-ins. -Strive to renew 100% of all Resident leases at or close to market rents and 30 days prior to expiration of existing lease. Use the budgeted rent schedule or approved prices from Management Company. -Complete property surveys of neighboring properties focusing on amenities, rents, concessions and property curb appeal.

Requirements

  • microsoft office
  • customer service
  • organization
  • 1+ year
  • driver's license
  • no degree

What You Bring

-Ability to provide courteous and professional service to residents, Community Managers and supervisors. -Knowledge of Microsoft Office products (Excel, Word, PowerPoint, etc.). -Superior organization and communication skills. -Educational degree not required. -Must be honest in time reporting. -At least one year of experience preferred. -Valid driver's license may be required. -Ability to maintain courteous and professional relations with vendors and other service providers. -All leases must be fully signed and money paid prior to issuance of property keys and access codes.

The Company

About 29Th Street Living

-Founded with a vision to reshape communities through innovative real estate investments and development. -Specializes in residential properties, with a focus on creating vibrant living spaces. -Known for transforming underperforming assets into thriving communities. -Operates with a strong commitment to delivering high-quality, sustainable housing. -Active in markets across the U.S., providing dynamic, market-driven real estate solutions. -Projects span residential, multifamily, and mixed-use developments, with a growing portfolio of managed properties. -Dedicated to creating long-term value through thoughtful planning and community engagement.

Sector Specialisms

Multifamily

Student Housing

Single-Family Rentals

Property Technology

Value-Add Investments

Core Plus Investments

Preferred Equity

Development