Rostering & Scheduling | Operations Coordinator

Overview

Coordinate lift installation schedules and provide exceptional customer service.

Key Responsibilities

• schedule coordination
• lift installation
• maintenance
• customer service
• client liaison
• administrative tasks

Tasks

-Coordinate schedules for residential lift installations, maintenance, and repairs with precision. -Be the friendly, professional voice for our clients via phone and email, delivering exceptional customer service. -Tackle administrative tasks and deliver exceptional customer service. -Liaise seamlessly between clients and technicians to ensure smooth operations.

Requirements

• pressure
• communication
• rostering
• problem‑solving
• organization
• detail

What You Bring

-Composed performance under pressure. -Confident, professional communication skills. -Proven expertise in rostering and scheduling. -Proactive problem-solving and forward planning. -Superior organisation and meticulous attention to detail.

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Benefits

-Wellness & Lifestyle: Access to our on-site gym, sauna, and recreational games area. -Work-Life Balance: Monday to Friday role with your weekends off. -Prime Location: Vibrant, modern office just a short walk from Westfield Eastgardens. -Team Culture: Supportive colleagues and a culture built on teamwork and camaraderie. -Competitive Pay & Bonuses: Weekly pay with uncapped performance bonuses. -Daily Fuel: Free gourmet meals + unlimited barista quality coffee.

About Lift Shop | Elevator Boutique

-Pioneered the home lift market in Australia with a three-person team. -Brought Italian-engineered, custom-made lifts to clients in five Australian cities and California. -Install around five high-end lifts daily with a service fleet supporting thousands of customers. -Showrooms in Sydney, Melbourne, Brisbane, Perth, and Orange County feature working lifts, including soundless electric and panoramic models. -Product line includes hydraulic and gearless traction elevators, tailored for 2–7 levels with capacities up to seven persons. -Earned multiple growth and design awards, including BRW fast-growth titles and Elevator World cover features. -Innovative in-cabin self-rescue system exceeds older safety standards, offering greater independence for owners. -Defended intellectual property in court, reinforcing proprietary systems. -Planning expansion with a new Canberra showroom in 2025 and the launch of the S-series.

Sector Specialisms