Regional Manager - San Francisco

Overview

Oversee operations, staff, finances, compliance for multiple affordable housing communities

Key Responsibilities

• marketing
• budgeting
• inspections
• reporting
• compliance
• staff management

Tasks

-Review traffic reports and keep accurate records to be used as a tool for advertising -Develop and implement a marketing plan in accordance with existing Affirmative Fair Marketing Plan, as approved by JSCo. -Supervise resident evictions and assists with investigating complaints. Work closely with legal counsel for the property on all matters pertaining to the property. -Compile and prepare marketing and lease-up, fit -up, supply budgets -Review recent tenant income certifications for accuracy and timeliness -Coordinate capital improvements -Walk grounds to ensure that the highest standards are maintained -Discuss with site manager any current resident issues or maintenance issues -Ensures accuracy of accounting/ rent roll reporting -It is necessary for the position to lift heavy boxes of documents and move them to a storage room that may be dusty -Approves all new hires, status changes, and terminations for on-site personnel in coordination with Human Resources and the Regional Vice President. -Conducts regular inspections of property and vacant apartments. -Makes recommendations to improve marketing and leasing effectiveness. -Develop and maintain relations with community services agencies and other affordable housing groups in an effort to supplement property management service and future resident base. -Prepares annual rent increase proposals and other financial worksheets, as may be required by JSCo, owner or regulatory agency. -Reviews new move in files, recertification files and periodically reviews the Waiting List(s). Verifies rent calculation and the documents used. -This position interacts with internal and external individuals (employees, managers and government agencies) on a regular basis in person, phone and email -Manage on-site staff through periodic site visits, scheduled and unscheduled. Utilize consistent verbal and written communications to provide instructions and feedback. Encourage a team environment at all levels. -Promote harmonious relations among residents, staff, vendors, and the community at-large. -Promote harmonious relations among residents, staff vendors, and the community at-large and the on-site social services coordinator. -Coordinate start-up of operations including application process, contract and service procurement, staff hiring and training. -Responsible for placing appropriate property insurance, as approved by the owner -Review Delinquency report and take applicable action -Responsible for interacting directly with the sponsor and regulatory agencies such as HUD, CHFA, HCD, and TCAC. -Performs timely performance evaluations on employees and assists Property Managers with site-level employees. -Compiles comprehensive reports regarding performance of employees. -Reviews financial statements and reports -Prepare comprehensive and detailed reports for senior management, clients and agencies. Meet with clients on a regular basis and provide written and verbal reports as needed. -Responsible for implementation of all laws, regulations and policies regarding fair housing, employment practices, safety rules and all other company policies and procedures -Assists in the development, implementation and maintenance of internal controls and procedures that provide operation and fiscal control, cost savings, projections, planning, forecasting and effective utilization of assets and properties -Walk vacant units to survey rent readiness -Ensures compliance with requirements outlined in regulatory agreements, contracts, company policies and procedures and that federal, state and local laws are adhered to at all times. -Maintain and review s weekly reports to Owner -Prepares annual operating and capital budgets -Review wait list to ensure that it is being maintained properly on Boston Post -Attends meetings requested by regulatory agencies -Review maintenance requests to ensure repairs are completed in a timely manner and filed in the maintenance file. -Assist in the development and implementation of resident activities and property management programs. -Review Marketing/Concession Log to ensure all changes are documented in reference to concessions and resident selection criteria -Hires, trains, supervises, develops, and terminates the employment of those supervised in accordance with company policies and directives -Develop marketing materials and advertising -Supervises the collection of delinquent resident accounts

Requirements

• microsoft office
• boston post
• compliance
• fair housing
• problem solving
• driving

What You Bring

-It is sometimes necessary to deal with unpleasant or angry people with the need to problem solve difficult situations -It is necessary for the position to drive extensively to various property locations -Effectively and professionally interacts and communicates with senior management, property managers, other employees, vendors, residents, senior staff, owners, sponsors and clients, public agencies. -Demonstrated ability to support and develop diverse environment. -Sitting and standing for extended periods of time is necessary -Demonstrated knowledge of Microsoft Word, Excel and Outlook are essential. Boston Post software knowledge is a plus. -Able to work in a fast-paced environment with ability to prioritize assignments to meet deadlines. -Demonstrated knowledge in the implementation and maintenance of compliance programs, including but not limited to Department of Housing and Urban Development (HUD), Low Income Housing Tax Credits (LIHTC), Tax-Exempt Bonds, California Housing Rehabilitation Program (CHRP), California Housing Finance Agency (CHFA). Assisted Housing Program (AHP) properties and Project-Based Voucher program through the Housing Authority (PBV). -Demonstrated knowledge of applicable local and federal housing laws including Fair Housing and Landlord and Tenant laws required.

People Also Searched For

Benefits

-Flexible Spending Accounts for Health Care and Dependent Care. -Free, confidential counseling through our Employee Assistance Program. -Commuter benefit program. -$50 annual Wellness Reimbursement. -Company paid Life AD&D Long Term Disability. -Vacation leave of up to ten days per year in the first year. -Discounts for AT&T and ClassPass. -Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week) -Medical, dental and vision care; preventative medical care paid at 100%. -Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week). -Up to 72 hours of sick time per year.

About The John Stewart Company

-Founded in 1978, The John Stewart Company has been a cornerstone in the real estate industry, transforming the landscape of urban housing and development. -Known for its innovative approach to affordable housing, the company has played a pivotal role in the creation and management of thousands of residential units across California. -From property management to large-scale real estate development, their expertise spans multiple disciplines, bringing sustainable and well-designed solutions to communities. -The company has consistently grown, driven by its commitment to delivering high-quality living spaces and promoting long-term community development. -Recent projects include revitalizing aging urban districts and constructing affordable multi-family housing, ensuring better living standards for a diverse range of residents. -They excel in working with both private sector and government partners, balancing financial sustainability with a focus on social impact.

Sector Specialisms