Service Centre Manager

Overview

Manage Swindon depot operations, overseeing safety, teams, equipment and service delivery.

Key Responsibilities

• risk reporting
• fleet management
• equipment standards
• process improvement
• field management
• safety management

Tasks

-Leading and influencing change within a team and supporting new business initiatives. -Collaborate and build key relationships with operations, sales, customer services, and logistics teams. -Drives improvements to deliver world-class customer service and best-in-class process efficiency. -Manage and support the field delivery & service teams to ensure workload activities are met in line with planning schedules. -Responsible for equipment standards. -Accountable for the safety of our employees, customers, contractors, and site visitors. -Utilising tools such as risk reporting and a vehicle fleet management system. -Support the Depot Team Leader to ensure the depot meets our global service centre standards. -Responsible for team development, including coaching, mentoring, career development, and focused technical training. -Responsible for team management, including activities involving recruitment, orientation, resolving concerns, performance improvement, and team building.

Requirements

• operations
• cross‑functional
• stakeholder
• leadership
• qhse
• coaching

What You Bring

-A proven track record of hands-on management -A technical background within Operations. -Experience managing a cross–functional team -Able to develop stakeholder relationships and work collaboratively with wider teams and functions with a customer-focused approach with great communications skills. -A solution-focused mindset, able to identify issues, propose solutions, and think beyond your day-to-day remit while maintaining a drive for high standards and time-bound results. -Strong leadership, QHSE, and people skills. -People leader ability to motivate, coach and mentor teams at all levels.

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Benefits

-Generous holiday entitlement, with option to ‘buy’ or ‘sell‘ -Paid time off work for volunteering in the community -A competitive salary and benefits package (including but not limited to pension plan, bonus scheme, and Life Assurance) -Access to our Employee Assistance Program, which helps promote and support a healthy lifestyle

About Aggreko

-Established with a vision to provide mobile power and temperature control solutions. -Offers services in temporary power generation, temperature control, and energy services for various industries. -Provides innovative solutions for critical sectors like oil and gas, construction, events, and utilities. -Known for quick deployment capabilities, offering both short-term and long-term project support. -Operates a fleet of generators, cooling equipment, and power distribution systems for efficient and reliable operations. -Has supported large-scale events like the Olympics and remote oilfields with power solutions. -Supports renewable energy projects by integrating solar and wind energy into local grids. -Provides flexible and scalable solutions for emergency backup power and planned energy disruptions.

Sector Specialisms