Associate Sales Consultant

Overview

Assist luxury home sales, generate leads, and provide customer experience in Reno.

Key Responsibilities

• crm management
• competitive analysis
• mortgage coordination
• traffic generation
• online presence
• customer experience

Tasks

-Build and leverage relationships with Real Estate Agents -Negotiation : develop the ability to effectively explore alternatives, influence and persuade the other party to achieve acceptance and commitment -Complete competitive analysis on products, features, neighborhoods, and amenities -Provide customers an exceptional experience who visit the sales center, building relationships and learning about the customer’s story -On the back end, working with customer’s lender to ensure loan is on track to settle, providing documentation, creating and providing comps to lenders appraiser -Assist with facilitating the weekly communication processes with post-sale customers -Monitor community and model home appearance to achieve White Glove Checklist standards -Generate Traffic -Assist in maintaining online presence with updated information for assigned community such as Tollbrothers.com, MLS, etc. -Attend and participate in all sales meetings -On the front end, ensuring buyer makes application with TBIM and receives commitment letter. -Coordinate with the marketing team to plan traffic generating activities -Utilize core applications such as Salesforce, Pivotal, Microsoft Office applications, E1, etc. to complete business needs and update our customer information -Assist in facilitating mortgage process with TBI Mortgage, which can include: -Demonstrate model home, community/floorplan features and homesites to customers -Support the Online and Onsite Sales teams to help drive internet lead conversion -Provide assistance to prepare and present paperwork including real estate related documents to customers purchasing a new Toll Brothers home -Conduct regular prospecting and appointment setting activities -Partner with the design studio team to meet business objectives and enhance the customer experience -Maintains a full-time, 5-day work week -Deliver Tiffany closing gift to homeowner’s new home

Requirements

• real estate
• bachelor's
• sales exp
• communication
• collaboration
• weekend

What You Bring

-Communication: when speaking and writing, uses appropriate grammar, organizes ideas clearly, and articulates ideas concisely with ease -1+ years sales and/or customer service experience -Coachable: willingness to be mentored and take on additional responsibilities outside the scope of your job duties -Real Estate license is required in some states -Collaboration: ability to work with internal partners (Online Sales and Construction) across multiple departments to serve the customer and generate sales -Bachelor’s degree -Learn how to manage the supply of quick delivery home in the community -Weekend availability is required

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Benefits

-Customer Service: gain an understanding of the customer to learn how to create win-win solutions

About Toll Brothers

-Founded in 1967 by brothers with a vision for upscale living in suburban Philadelphia. -Expanded through the 1990s into a national brand, building in over 60 markets across 24 states. -Specializes in single-family estates, townhomes, condos, urban mid/high‑rise, active‑adult and student housing. -Operates across the entire homebuilding lifecycle—from land development and mortgage to architecture and insurance. -Known for pioneering luxury master‑planned and resort‑style golf communities alongside custom smart‑home integrations. -Serves both high‑end and 'affordable luxury' buyers, with millennials increasingly among first‑time buyers.

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