Confirmation Call Center Manager

Overview

Manage call center, schedule appointments, train staff, handle customer service.

Key Responsibilities

• call handling
• appointment scheduling
• staff management
• sales scheduling
• quota achievement

Tasks

-Answer inbound calls and make outbound calls -Schedule and confirm appointments -Hire, train and manage Call Center Representatives -Manage sales reps schedules -Achieve weekly and monthly quotas

People Also Searched For

About Bath Planet

-Founded in 1999 under BCI Acrylic, the company grew into a national dealer network serving homeowners across the United States and Canada. -Manufactures U.S.-made acrylic bath liners, walls, and shower systems—recognized with a Good Housekeeping Seal and lifetime warranty. -Typically undertakes bathroom upgrades like tub-to-shower conversions, tub and shower replacements, wall liner installations, and accessible walk-in tubs. -Projects are often completed swiftly—some installs done in a day or two using subcontractor teams under the Bath Planet brand. -Unusual for remodelers, the company combines manufacturing and installation oversight, ensuring consistency across design, product, and delivery.

Sector Specialisms