Account Director - Technology Sector (Consulting & Engineering Services)

Description

• Manage pursuits, contribute to bid/no-bid decisions by providing local knowledge, oversee proposal preparation, and support the achievement of successful pursuits.
• Share knowledge and understanding of key trends and emerging opportunities for our target clients and the technology sector that are aligned with Arcadis’ mission to improve quality of life
• Manage the regional pipeline and feed opportunities into the business line pipeline to ensure an optimal flow of pursuits to achieve set targets.
• Work collaboratively with Solutions and Service leaders to manage the development and alignment of Arcadis value propositions into commercially viable propositions for the account, demonstrating value-creating outcomes for our clients
• Actively support marketing strategies (campaigns, events) for the targeted clients and its sector
• Work with the (G)BA Sales teams to determine client strategy
• Project delivery for key client(s)
• Foster collaborative working relationships with operations leads to assure end-to-end people management results in qualified resource availability and excellent retention
• Mentors and shares best practices with fellow account leaders and identifies emerging client development talent
• Work with project teams in operations to achieve high performance, growth, and personal development
• Develop relationships throughout Arcadis to foster cooperation and to maximize opportunities to cross-sell and move up the client value chain
• Mobilizing talent: Embracing new workforce profiles and planning approaches, attracting and developing talent, leveraging talent in different markets, catalyzing a movement to benefit client outcomes and Arcadis performance.
• Maintain a focus on CX throughout all client interactions at each touchpoint
• Develop and expand a network of relationships across Operations and Solutions, leveraging these to enable Arcadis to have maximum impact on our clients
• Develop and maintain knowledge and understanding of the target clients and the technology sector to identify key trends and emerging opportunities, with existing clients and across the sector
• Drive overall growth in client account plan bookings, gross margin, and collections to meet or exceed planned targets
• Create a positive account team culture built on growth and accountability
• Work with peers within global sector to develop sector synergies
• Definition and execution of client strategy, sharing and using sector insights
• Implement new business models and apply new commercial skills as developed by the commercial excellence function
• Develop and leverage a network of enduring relationships across the client locally to understand their business needs, position Arcadis as a trusted partner, and contribute to the growth of Arcadis’ relationship with clients
• Prepare and execute account plans to translate strategy into concrete objectives, actions, and outcomes
• Capture client data on regional accounts, including track record, case studies, sales collateral relationship history, and delivery lessons learned, and make available to support continuous improvement across accounts managed
• Lead development of client account strategy in line with Arcadis business objectives and market sector strategies through annual and multi-year plans
• Engage with operations/delivery teams to drive necessary resource outcomes to support growth and delivery excellence for the account

Requirements

• Demonstrates client-focused perspective on relationship building and partnership to improve outcomes for our client’s business objectives
• Demonstrates experience as a senior client developer with a significant presence in the sector regionally or from a broader global perspective
• Aptitude to manage relationships at the executive level
• Proven track record of developing and implementing sales strategies to profitably grow client accounts
• Strong communication skills to present Arcadis’ value propositions, manage through complex topics, and conflict resolution
• Ability to inspire and enthuse Account and Pursuit Teams to bring their best
• Thrives in collaborative working relationships to promote diversification of client accounts from a growth perspective and to assure engagement as a community
• Breadth of experience: Working across different industries and business lines and/or functions, managing relationships that impact people/growth/solutions across organizational boundaries to drive positive client outcomes.
• Data and technology: Adopting data-driven decision-making, leveraging data to create, identify and demonstrate differentiated value. Tech savvy and comfortable and curious about technologies.
• Ambitious mindset and a drive to grow the business and meet targets
• Demonstrates significant leadership capability and the ability to inspire multi-disciplinary teams around a common purpose
• Entrepreneurial attitude and strategic focus with excellent commercial drive and decisiveness

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance