Director - Delivery Management

Overview

Lead end‑to‑end delivery of Qiddiya's digital ecosystem, managing programs, vendors and governance.

Key Responsibilities

• vendor management
• delivery execution
• performance dashboard
• roadmap planning
• program governance
• issue resolution

Tasks

-Collaborate with Procurement and Finance to align vendor contracts with delivery milestones, payment schedules, and quality metrics -Define career pathways, KPIs, and competencies for all delivery management roles -Own end-to-end accountability for delivery execution across all Digital & CE domains (Web, Mobile, CRM, MarTech, Loyalty, Data, AI, Platform) -Lead the orchestration and performance management of all System Integrators (SIs) and key technology vendors, ensuring adherence to Qiddiya's delivery standards and governance -Lead vendor performance reviews and enforce structured delivery scorecards covering scope adherence, risk management, and SLA compliance -Ensure clear contractual accountability, resource visibility, and delivery ownership between internal teams and vendors -Strengthen internal delivery maturity by developing technical and leadership capability within Qiddiya Digital -Lead and mentor a team of Delivery Directors, Program Managers, and Delivery Leads, ensuring consistent delivery excellence across all programs -Oversee vendor onboarding, resource planning, change control, and milestone tracking to ensure continuous delivery momentum -Build a high-performance, delivery-focused culture that emphasizes accountability, agility, and problem-solving -Ensure cross-sector orchestration — delivering one integrated digital program supporting Qiddiya's core sectors -Maintain a disciplined operational cadence — including weekly progress reviews, fortnightly program assessments, and monthly governance reporting -Represent the Delivery Management function within the Digital leadership team, ensuring alignment across Product, Architecture, and Technology -Manage vendor escalation and corrective action plans to resolve performance or dependency issues swiftly -Build and maintain a vendor performance dashboard that provides leadership with real-time visibility of partner contribution, health, and risks -Translate business and product strategies into executable delivery roadmaps, milestones, and measurable outcomes -Drive proactive issue resolution, dependency management, and course correction to maintain delivery predictability -Operate within an SI-led delivery model, where the majority of program execution is performed by vendors under Qiddiya's direction and oversight

Requirements

• 10+ years
• cloud-native
• devsecops
• product management
• senior leadership
• crm

What You Bring

-Minimum 10+ years in digital delivery, transformation, or enterprise program management -Strong technical fluency and understanding of cloud-native, API-first, and DevSecOps environments -Demonstrated experience building strong alignment with Product Management functions and converting strategy into executable plans -Proven success delivering large-scale digital ecosystems across web, mobile, CRM, MarTech, and platform domains -Prior experience in leisure, entertainment, hospitality, or customer experience-driven industries is preferred -At least 6 years in senior leadership roles overseeing multi-vendor, SI-led digital delivery models

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About Qiddiya | القدية

-Rising southwest of Riyadh, it is backed by Saudi Arabia’s Public Investment Fund. -Built to blend 'play' into everyday life, creating immersive, lifelong experiences. -Development is unfolding in phases, with Phase 1 including various projects and attractions such as Six Flags, Aquarabia, and a world-class motorsports circuit. -Beyond thrill parks, it is establishing vibrant sports, arts, and cultural districts, plus residential and community infrastructure. -Key sector expertise spans entertainment, tourism, infrastructure, sports, and cultural development. -By 2030, it is projected to host millions of visitors annually and offer hundreds of thousands of jobs. -Notable features include the Middle East’s largest Six Flags park, a Formula 1-grade racetrack, and the world’s only Dragon Ball theme park.

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