Manager - Application & Technical Expert ( L1 )

Overview

L1 technical support and application development for automation products, training ISPs.

Key Responsibilities

• technical support
• guideline development
• product demo
• application training
• spec compliance
• service enablement

Tasks

To provide technical support to sales, business development, Segment sales team in application understanding & development. The role involves close co-ordination with Integrated Solution Provider (ISP) in building skill of their team. All the L1 support related activities to be handled for the assigned territory. o Prepare guidelines on use of various communication protocols in Drives & PLC. Training to ISP: Training existing and new ISPs on product understanding, product handling and key applications. Product presentations and demonstration at End users, OEMs & consultants. Support to sales & service: Help in project specification compliance o Prepare technical guidelines for fan, pump, compressor, crane CT, LT, Hoist; conveyor, etc Development of STC trainers: Conduct Train the trainer program for STC. Help them prepare training modules. Conduct application meet. Development of local service centers: Co-ordinate for appointment, training of service centers & specific support needs of service centers. Business Experience: Responsible for increasing sales through Value selling by providing technical support to sales Developing new markets through applications, Channel development and new segments

Requirements

• plc
• hmi
• scada
• vfd
• graduate engineer
• troubleshooting

What You Bring

o Software Solution -Process SCADA We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Strong verbal and written communication skills to effectively collaborate with stakeholders and document processes. o AC Drive, Soft Starter, PLC, HMI, SCADA o New application development in close working with Sales / ISP. Graduate Engineer with 8 - 12 years of experience in site execution of automation projects involving VFD, PLC, HMI & SCADA and hands-on experience on programming software of PLC & SCADA. Industry and Function: Field experience in project execution of VFD, PLC, HMI & SCADA in segments like WWW, MMM, Chemical, F&B, Textile. Worked as Technical support / Service support / Project Engineer Market and Environment: Awareness of industrial automation market trends (Country) especially related to VFD, PLC & HMI. Domain Knowledge of major verticals, F&B, MMM, WWW, Petrochemicals and application within the segments. Understanding customer requirement Understanding of competiton You must submit an online application to be considered for any position with us. This position will be posted until filled. Technical and Professional: Industrial Automation System, Software solutions, Industry segments Industrial Applications Knowledge: Technology (IIOT, Software Solutions, Operational efficiency, and process efficiency) Excellent troubleshooting skills and ability to work under pressure. Critical Knowledge

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Benefits

€36 billion global revenue+13% organic growth150 000+ employees in 100+ countries#1 on the Global 100 World’s most sustainable corporations

About Schneider Electric

-Evolved from a steel and armaments business into a leading digital energy solutions provider. -Pioneered programmable logic controllers and circuit breakers, growing through iconic acquisitions like Square D and APC. -Typical projects include intelligent buildings, smart factories, resilient infrastructure, and future-proof data centres without specific numerical data. -Its EcoStruxure platform delivers AI-enabled digital twins and lifecycle management. -Expertise spans electrification, automation, digitization, smart industries, buildings, and data centre cooling. -Unusual ventures include offshore cruise-ship charging systems and innovative tax-credit swaps to fund solar projects.

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