Security BCP Resilience Manager

mitie cleaning & hygiene services

The Role

Overview

Lead security and business continuity for property/people across UK & Ireland.

Key Responsibilities

  • bcm design
  • incident response
  • risk assessment
  • vendor resilience
  • policy management
  • compliance audits

Tasks

-Develop and implement Business Continuity strategy for Property & People: Design and operate a BCM system aligned to ISO22301 Certification (Business Continuity Management), ISO 22361 (Crisis Management) and ISO 22316 (Resilience) drawing on industry best practice including but limited to the Business Continuity Institute (BCI). Be prepared to manage the end-to-end adoption of an ISO certification. Understanding property resilience risks and with a sound knowledge and experience of Hard and Soft FM services, develop Business Impact Risk Assessments (BIRA) and create Business Continuity Plans (BCP) -Budgeting and Resource Management: Manage a budget and resources ensuring efficient allocation and utilisation of resources. -Incident Response: Develop and maintain an incident response framework centred on the client's control centre. Be responsible for control centre operator and shift incident management competency. Act as the second line response to the control centre (first line) to all property resilience and business continuity events including, but not limited to, extreme weather, security incidents, power outage. Oversee the After-Action Review, investigation and lessons process. -Business Continuity Awareness and Training: Implement organisation-wide and across all ranks education and training programmes to heighten awareness of responsibilities among all staff, incident management and BCM best practices. The ultimate aim is to create as Security and Business Continuity culture in the Property environment involving client personnel and suppliers. Oversee and develop the control centre's capability to monitor for threats and hazards to property and manage resilience incidents. -Vendor and Third-Party Resilience: Evaluate the resilience status of vendors and partners that service the client's property. Collaborate with procurement and compliance teams to ensure third-party risk is managed effectively. Manage property Critical Third Party (CTP) resilience in conjunction with contract owners. -Must stay abreast of a rapidly evolving geopolitical risk landscape - including advances in cyber threats, regulatory requirements, and business model changes - while ensuring the organisation's capacity to respond to and recover from disruptions. -Continuous Improvement, Technology & Thought Leadership: Drive a culture of continuous improvement (Plan – Check – Act) and technology adoption, particularly Microsoft Copilot and IA, by regularly reviewing and updating security and BCM based on the threat, lessons learned, and emerging industry trends and considering BCM, Operational Resilience and Security and Resilience. Develop ideas to monitor building resilience live by harnessing data from across Security and FM. -Crisis Management: lead on crisis management at the operational level in the Property and Physical Security domain. Be prepared to advise colleagues and the leadership during emergencies and ensure effective communication with stakeholders. -Risk Assessment and Management: Conduct Business Impact Risk Assessments to identify critical business processes, critical functions, dependencies, critical third parties to the office environment, vulnerabilities, threats, and potential impacts. Develop and implement mitigation strategies and regularly review and update risk registers. Work with ‘Enterprise Risk Management' on mitigating business disruption and associated risk drivers. Team with ‘Property Resilience' to track and manage Property risks and support ISO27001 compliance. -Policy Development, Culture and Enforcement: Policy author for BCM, manage the controls catalogue, policy risk assessment and policy compliance with the aim of developing a vibrant BCM culture in the Property and People space. Establish, communicate, and enforce policy, standards, and procedures. Ensure the policy remain current with evolving technologies, threats, and compliance obligations. -Business Continuity Planning: Lead the development, maintenance, testing and exercising of business continuity and disaster recovery plans (in conjunction with the Technology team) to ensure the organisation's ability to prevent and recover from disruptive events swiftly and effectively. -Security and Business Continuity Managers can shape organisational culture, ensure compliance, and protect the enterprise against both foreseeable and emerging threats. -Regulatory Compliance: Monitor and ensure compliance with relevant legislation, standards, and frameworks (e.g. client's Global team, ISO 27001, GDPR, local regulations). Prepare for and support internal and external audits.

Requirements

  • cissp
  • cism
  • cpp
  • risk assessment
  • project management
  • physical security

What You Bring

-Strong analytical, organisational, and problem-solving skills. -Physical Security and Information Security: have a broad understanding of Physical Security including site risk assessment methodology (TVR), and protective measures such as guarding and electronic security systems. Additionally, possess competency in Information Security in the context of Property, People and ISO 27001 compliance. -Project management experience and certification would be beneficial. -Degree in Security, Resilience, or related field (or equivalent experience). -This role demands initiative-taking, a can-do attitude, accurate written work, adaptability, and a commitment to continuous improvement. -Proven track record in developing and deploying security and business continuity frameworks within complex organisational environments. -The ability to develop, write and maintain policy and plans is essential. -Experience working in property, FM and landlords\managing agents. -Audit qualifications and experience would be highly desirable. -Bachelor's or master's degree Security or Resilience or a related field. Professional membership and certification. -Experience with risk assessment methodologies and tools. -Professional certifications such as CPP, PSP, CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager), CBCP (Certified Business Continuity Professional), or similar are highly desirable. -Experience with crisis management, incident response, and disaster recovery planning. -Microsoft 365 and Copilot courses are available but I high degree of competency will be highly beneficial -Minimum of 5-years' experience in security and business continuity with at least 2 years in a managerial capacity or as a senior consultant -Professional certifications such as CPP, PSP, CISSP, CISM, or CBCP. -Experience with security, BCM, Operational Resilience or Critical Event Management (CEM) tools. -Audit or project management qualifications. -Ability to handle sensitive and confidential information with discretion. -Equivalent experience may be considered in lieu of formal education. Service leavers with similar qualifications and experience are encouraged to apply detailing their ambition, commitment L&D. -Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. -Extensive knowledge of relevant legislation, regulatory standards, and industry best practices.

The Company

About mitie cleaning & hygiene services

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Sector Specialisms

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Security BCP Resilience Manager at mitie cleaning & hygiene services in London, England, United Kingdom