Contract Support

Overview

Contract Support handling client queries, service requests, and admin coordination

Key Responsibilities

• work orders
• fault management
• sla performance
• purchase orders
• qhse docs
• client queries

Tasks

-Raise and assign work orders, monitor progress, and update records -Prioritise and process faults and service requests -Drive performance of the supply chain and engineering teams to meet SLA targets -Coordinate with site teams and head office to manage quotations and purchase orders -Support HR functions including staff records and onboarding -Maintain QHSE documentation and manage site systems -Be the first point of contact for client queries via phone and email -Ensure all work aligns with contract scope

Requirements

• microsoft office
• dynamics
• maximo
• gcses
• a-level
• communication

What You Bring

-Strong communication and organisational skills -Able to multitask and work independently or as part of a team -GCSEs (or equivalent) including English and Maths -Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint) -Experience with systems like Dynamics, Concept, Maximo -Previous experience in a customer-facing role -Detail-oriented and methodical -Communicate effectively across internal teams and external clients -Reliable and deadline-driven -Calm under pressure and adaptable to changing priorities -A-Level/HNC preferred

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About Cbre

-Specializes in property leasing, investment management, and advisory services across global markets. -Serves a diverse client base ranging from major corporations and institutions to small businesses and individual investors. -Handles a wide array of projects, including office buildings, mixed-use developments, retail centers, and industrial parks. -Known for its innovative use of technology and data to drive real estate decisions. -Operates across various sectors, with significant expertise in healthcare, retail, and logistics. -Involved in landmark deals, such as multi-billion dollar real estate transactions and major urban redevelopment projects.

Sector Specialisms