Facility Manager III

Overview

Owns and directs all building operations, safety, team, budget and tenant relations.

Key Responsibilities

• work orders
• vendor management
• budget oversight
• safety compliance
• asset maintenance
• client liaison

Tasks

-Work with Technical staff to provide expert guidance in the maintenance and repair of facility systems and equipment. -Assume financial responsibility for facility operations, including budget management. -Establish and maintain relationships with vendors and service providers. -Oversee compliance with all relevant safety regulations and standards. -Conduct site inspections to identify and address potential issues proactively. -Ensure compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, building code and issues by applying cursory knowledge of legislation related to these areas -Prioritize and orchestrate the resolution of issues identified during inspections. -Work with Account Governance Teams to maintain accurate records of work orders and associated costs. -Meet annual targets as per contractual performance indicators. -Work together with these teams to ensure work is completed -Follow and apply all Health and Safety and Emergency Response, aligned with both BGIS and Client expectations to ensure safety of all employees and building occupants. -Manage vendor relationships to optimize service delivery and efficiency. -Supervise Technical staff on site to ensure all complete is competed to technical standards -Assume responsibility for the technical aspects of facility operations -Foster transparency and open dialogue to facilitate effective decision-making. -Streamline and manage work order processes to optimize efficiency. -Track and report on budget positive or negative trends performance regularly. -Participate actively and encourage Team Member Recognition Program to provide recognition to BGIS Team Member for Great Work -Monitor and communicate vendor performance and compliance with contractual obligations. -As directed by BGIS Facility Management Office (FMO) - maintain complex preventative and corrective maintenance schedules; to ensure asset integrity and value of all building systems and architectural components. -Promote a culture of collaboration and positivity within the facility. -Collaborate withPeople and Cultureto create career progression plans for staff and encourage their growth within the organization. -Ensure proactive escalation processes for addressing facility-related challenges. -Using financial reports, perform monthly budget, analyse and re-forecast allocations as necessary. -Work in collaboration with the Asset Management Teamto provide input in key Capital Planning Process -In partnership with finance and Regional Directors, responsible for the development of budgets (O&M, Transaction, capital projects and rent), and be able to support and explain approach to the client and the account team. -Liaison with Client and Tenant on day-to-day facility management activities -Provide timely updates on operational status, projects, and issue resolutions. -Lead and instill a culture of safety and compliance throughout the building / region. -Follow the BGIS structured Hazard Observation Inspection program to ensure compliance with safety and regulatory requirements. -Implement initiatives to enhance occupant satisfaction, comfort, and well-being. -Maintain clear and proactive communication channels with all stakeholders. -Identify and nurture leadership potential within the facility management team and provide mentorship and coaching to team members to help them advance in their careers. -Attend key FMO Monthly Technical Support Sessions to stay help you with technical direction – stay abreast of industry best practices and emerging technologies to enhance facility efficiency. -Work in collaboration with Central Work Order Management Team to ensure all work is being completed as outlined in the MSA -Maintain a constant presence across the facility to oversee operations. Schedule will be determined based on building requirements and criticality -Work in collaboration with BGIS teams in Janitorial, Project Management and Technical Services or any other areas where work is directly performed by BGIS to maximize efficiency and the best customer service in the buildings / portfolios -Leverage technology such as work order system, vendor monitoring tools, BAS and CMMS scheduling tools to deliver effectively service to clients. -Manages facilities with square footage between 500,000 and one million can be multiple properties -Foster open lines of communication with occupants to address their needs and concerns promptly. -Supervise Team Members including directing activities, establishing goals and objectives, performance evaluation and communicating vision for operations and maintenance; supervise Maintenance Team Leader (MTL) with a team of greater than ten (10) Team Members including Technicians, Tenant Service Coordinators, Property Service Coordinators, Service Delivery Managers etc -Elevate the overall occupant experience by creating a welcoming and productive environment. -Ensure seamless operation of critical technical systems. -With Support from the BGIS Strategic Sourcing and Vendor Management Leadership – follow BGIS Vendor Performance and Relationship Management Program protocols -Prioritize and assign work orders based on urgency and impact on facility operations. -Provide guidance to team members on the effective use of technology for financial management and career progression. -Mentor staff in vendor management and the effective use of technology for vendor relationships. -Work in collaboration with BGIS Health Safety and Environment Teams for support and direction on key programs to emphasize Safety Culture -Monitor work order progress and ensure tasks are completed within established timelines. -Identify cost-saving opportunities and develop strategies to maximize financial resources.

Requirements

• bomi
• ifma
• irem
• 5-10 years
• technical knowledge
• people management

What You Bring

-Real Property Administrator through Building Owners and Managers Institute (BOMI) -Excellent people management skills -Strong computer skills -Strong customer focus -Superior communication and facilitation skills required to advise and influence the client -Certified Facility Manager through International Facility Management Association (IFMA) -Self-starter, willing to learn, able to work independently -Excellent business management/development skills -Strong analytical and problem solving skills -Certified Property Manager through Institute of Real Estate Management -Ability to multitask and meet strict deadlines under pressure -Facility Management Administrator Designation through Building Owners and Managers Institute (BOMI) -Strong technical knowledge -Five to ten years’ experience in a property/facility management environment -Strong negotiation skills -Knowledge of building standards and requirements -Excellent at planning and organising

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About Bgis

-Founded with a focus on providing top-tier facility management services across North America. -Specializes in integrated solutions that enhance efficiency, sustainability, and performance of assets. -Works with various sectors, including commercial, industrial, and government infrastructure. -Provides services ranging from facility management to energy optimization and project management. -Offers a range of solutions, from technical services to space planning and design. -Operates across key markets in Canada, the United States, and abroad, with a growing global presence.

Sector Specialisms