Leading Australian home builder specializing in residential homes and custom designs.
Provide colour selection consulting and interior design advice to homebuyers in a showroom.
26 days ago ago
Junior (1-3 years)
Full Time
Melbourne, Victoria, Australia
Office Full-Time
Company Size
1,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Turnkey
Sector Specialisms
Residential
KnockDown NewBuild
Home and Land Packages
Urban Renewal
Role
Description
selection recording
colour selection
supplier liaison
commitment follow-up
studio monitoring
showroom consulting
Ensure that all selections are recorded accurately and fully, and that the customer signs to indicate their agreement
Carry out Colour Selection appointments and guide customers through the specification and colour options available for new homes in Studio M
Liaise with suppliers and other departments regarding specification and colour selection queries; and
Follow up on all commitments/selections to the customer within agreed time frames to ensure that selections are finalised at the earliest possible time
Monitor the presentation of Studio M to ensure it reflects the company’s standards of customer service and professionalism.
Work out our Stylish Studio M Showroom consulting to your customers
Prepare for each appointment by familiarising with document templates and relevant job-specific Contract and Plans
Requirements
interior design
microsoft word
excel
outlook
construction knowledge
customer service
Proven ability to work in a pivotal customer contact role in a customer focused, time critical working environment
Proven ability to work in a positive and professional manner in a goal orientated environment
Highly developed interpersonal and communication skills
Working knowledge of the building and construction process
Previous demonstrated experience in a similar role within a Residential Builder, Highly Regarded
Highly organised – ability to multi-task and deal with a variety of activities; and
Highly organised – ability to multi-task and deal with a variety of activities, with advanced administration skills
Certificate/Diploma/Bachelor in Interior Design
Intermediate Microsoft WORD, EXCEL, and OUTLOOK computer skills.
Benefits
Generous housing discounts on our award winning homes; and
A supportive workplace culture where great work is recognised and rewarded.
Genuine career advancement opportunities
A competitive salary and salary package opportunities