Sales Progressor

Overview

Manage sales reservations, contracts, and completions to ensure timely home purchases.

Key Responsibilities

• reservations
• legal setup
• it compliance
• report generation
• contract management
• stakeholder liaison

Tasks

-Process reservations and support sales teams in achieving exchanges and completions in line with completion forecast Proactively communicate to Sales Director/ Managers details of problem plots or where assistance is required to achieve completions target on a daily/weekly basis. -Assist with legal site set-up of new developments, co-ordinating between Technical, solicitors and sales to ensure accurate information is available and full compliance with NHQC. -Highlight any trends associated with cancellation rates. -Attend all necessary meetings in line with policy and procedures (e.g. Sales/Build). -A guardian of the customer, communicating frequently with clarity and managing customer expectations effectively in line with policy. -Build effective relationships with third parties including solicitors, NHMAs, managing agents, housing associations etc to deliver against completion forecast. -Adopt and compliance of all sales related IT systems to drive performance, compliance and provide insight to improve the customer journey. -Ensure all legal documentation (e.g. contracts, leases etc) are signed and executed without delay, and in line with the Delegation of Authority. -Liaise with all key stakeholders across the business (e.g. Technical, Construction, Finance etc) to ensure all legal enquiries are responded immediately and accurately. -Proactively communicate any potential risks to Sales management teams to overcome potential cancellations. -Compile all necessary reports in line with the business requirements and policy and procedures (e.g. down-valuations) -Effectively manage overdue contracts and exchanges to minimise risk. -Ensure all administrative duties are carried out in line with policy and procedure to achieve compliance. -Support ad hoc enquiries from solicitors and Customer Care teams. -Check accuracy of all reservation documentation, ensuring all information is compliant with policy and procedures (NHQC, AML etc).

Requirements

• intermediate it
• sales it
• customer service
• teamwork
• attention detail
• adaptability

What You Bring

-Intermediate level of proficiency on any Sales related IT systems, Legal and/or Estate Agency background but not essential. -Professional and pleasant manner in dealing with internal and external customers. -Able to work autonomously or part of a team. -Ability to build trusted working relationships -Is able to adapt to change and proactive in managing their own workload. -Strong attention to detail -Is able to continually prioritise workload.

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Benefits

-Competitive Salary -Enhanced Family Friendly Policies -Private Medical Cover - Single Cover -Choice of Flexible Benefits -26 days’ holiday (increase by 1 day for every 3 years’ continuous service up to 29 days) -Competitive Bonus Scheme

About Barratt Redrow

-A major UK homebuilder, known for its residential developments and large-scale projects. -Founded through the merger of two leading construction firms, creating a legacy of quality housing. -Specializes in building homes across urban and suburban landscapes, from starter homes to luxury properties. -Projects range from traditional housing developments to mixed-use urban regeneration, with a focus on sustainability. -Has contributed significantly to UK housing supply, building thousands of homes annually. -Notable work includes the development of new communities and transformation of neglected areas into thriving neighborhoods. -Operates with a commitment to quality, innovation, and integrating modern technologies into construction processes.

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