Service Execution Contract Specialist

Overview

Manage and improve Siemens service contracts, train sales, and liaise with stakeholders.

Key Responsibilities

• portal development
• process improvement
• sales process
• contract rebranding
• analytics support
• stakeholder liaison

Tasks

-Develop an external-facing portal for customers to track the use of their contract -Develop new and improve current processes associated with Siemens service agreements -Support additional strategic initiatives across the business as needed -Developing and implementing a robust sales process for our sales teams, ensuring efficiency and effectiveness in their approach. -Acting as a liaison between customers, sales teams, and internal stakeholders, collecting and integrating valuable feedback to enhance overall product and service offerings. -Review information and trends to ensure that the output of processes are achieving the desired results and that services are meeting agreed upon service levels -Rebrand contracts to match a new global standard with a strong focus on communication, change management, and process documentation -Conducting fundamental portfolio training sessions and collaborating with many internal stakeholders to deliver in-depth training programs. -Use and build on existing analytics, understand market trends and competitor offerings to support sales with strategically targeting customers

Requirements

• data analytics
• change management
• process automation
• python
• industry 4.0
• bachelor's

What You Bring

-Familiar with data analytics methodologies and problem solving in manufacturing environments or similar environments with a high level of complexity and an ability to distill challenging technical details into consumable information -Strong background and understanding of change management in a large organization -Deeply understand and create workflows modeling process improvements, automation capabilities and clearly defined end-to-end use cases by collecting business requirements -Basic software development skills – Python, JavaScript, SQL, PHP -Thorough understanding of various business models and functional processes related to Industry 4.0, positioning yourself as a thought leader in this evolving landscape. -High school diploma or equivalent GED required. -Proven ability to build trusting relationships with sales (interpersonal relationships) -Bachelors degree preferred -2+ years professional experience demonstrating effective writing, communication and public speaking ability and conveying clear messaging through: marketing, internal and external presentations, and written process documentation. -Prior experience with Microsoft 365 professionally. -Prior professional experience with Microsoft Suite. -Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

People Also Searched For

Benefits

-10% domestic travel expected of this role

About Siemens

-The company drives progress with solutions in electrification, automation, and digitalization across industries. -With cutting-edge products and services, it leads sustainable innovation for industries like energy, manufacturing, and infrastructure. -Its impressive portfolio includes smart grids, automated factories, advanced healthcare technologies, and solutions for urban mobility. -Siemens’ digital solutions enhance efficiency and sustainability in everything from smart buildings to electric vehicles. -It has contributed to iconic projects, including energy-efficient train systems and automation in key industrial sectors. -Transforming how industries use digital technology to optimize operations and tackle global challenges.

Sector Specialisms

Visa Sponsorship

-no sponsorship; must be legally authorized to work in the us