Field Technician Raleigh

Overview

Measure, install, and service residential windows and doors for customers.

Key Responsibilities

• window measuring
• repair service
• order verification
• cost estimating
• safety compliance
• inventory management

Tasks

-Visit residential homes to measure windows, doors, and sliding glass doors with precision -Review project details and service expectations directly with customers -Complete on-site service appointments, including repairs and adjustments -Verify orders meet all installation specifications and compliance requirements -Support pricing accuracy by providing detailed estimates for labor and materials -Execute change orders and update project details as needed -Identify potential roadblocks that could impact job quality, timelines, or customer expectations and recommend solutions -Safely operate ladders, equipment, and tools by adhering to EPA and safety regulations -Maintain parts inventory, tools, and equipment in good working order

Requirements

• 2+ yrs
• crm
• high school
• driver’s license
• microsoft office
• customer service

What You Bring

At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship. We’re seeking a Field Technician who will play a critical role in growing and developing our operational and install processes As we continue to grow and expand into new markets in 2026, we’re looking for passionate, driven team members who thrive in a high-growth environment. Join a company where your expertise is valued, your contributions matter, and your work makes a lasting impact – on customers and the future of home improvement. The field technician goes out to do all service and will help with installations. They must be comfortable with heights and have previous installation experience working with installing windows on non-new construction homes. They must be able to drive the work vehicle and know how to work with difficult customers. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. -2+ years of experience installing or repairing windows, roofing, siding, orother home improvement projects -Strong company culture focused on teamwork, attention to detail, and customer satisfaction -Experience using CRM or job management systems (SalesForce, Microsoft Dynamics, or similar) -High school diploma, GED, or equivalent -Excellent time management and project coordination skills -Valid driver’s license with a clean driving record -A company-issued vehicle to drive to customer appointments -Note: This position involves operating a company vehicle. Candidates must meet Window Nation’s driving and insurance standards. Driving records will be verified before hire, and periodically there after, in accordance with state laws and company policy. -Comfortable using and navigating digital tools and iPad applications in the field -2+ years of professional experience measuringreplacement windows -Ability to safely operate ladders and hand tools and meet the physical demands of the role -Strong customer service mindset with a focus on quality, professionalism, and safety -Stay current and proficient with Window Nation products, installation methods, and service standards -Proficiency with Microsoft Office (Word, Excel, etc.) -Detail-oriented with a “get it right the first time” mentality -Knowledge of local permitting, licensing, or HOA requirements

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Benefits

Why Window Nation? At Window Nation, we know that when our people grow, our company grows. From hands-on training and career growth opportunities to a supportive, team-first culture that values craftsmanship, reliability, and collaboration, you'll find a place where your contributions make an impact. Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results. At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. At Window Nation, we know that when our people grow, our company grows. From hands-on training and career growth opportunities to a supportive, team-first culture that values craftsmanship, reliability, and collaboration, you'll find a place where your contributions make an impact. -Opportunities to grow your skills and advance your career -Competitive starting pay at $33 per hour -Paid Time Off -Full benefits package including medical, dental, vision, life, and 401(k) retirement options -Tools, training, and support provided

About Window Nation

-Catering to both residential and commercial properties with high-quality, energy-efficient windows and doors. -Specializing in custom window and door installations that focus on enhancing homes with energy-saving solutions. -Offering exceptional customer service, installation, and product warranties. -Providing a wide range of product options, from vinyl windows to sliding glass doors, to meet various aesthetic and functional needs. -Notable for offering a seamless customer experience from the first consultation to installation and beyond. -Continuously expanding its market reach by acquiring other window companies.

Sector Specialisms

Visa Sponsorship

-no visa sponsorship is provided; candidates must be authorized to work permanently in the us.

Security Clearance

-driving records are verified before hire and periodically thereafter per company policy.