Senior Installer

Overview

Install and service HVAC equipment, ensure safety, and provide customer support.

Key Responsibilities

• hvac installation
• equipment maintenance
• customer training
• vehicle upkeep
• customer service
• product promotion

Tasks

-Ensure the safe operation of all new installations and correctly instruct customers on proper care and maintenance. -Must maintain company vehicle to neat clean and safe standard. -Professionally install HVAC equipment, accessory items, in accordance with manufacturer specifications and local codes. -Responsible for being willing to learn and grow as part of a progressive customer service oriented team. -Responsible for creating a positive relationship with customers; offering for sale other company products, services and demonstrating your ability to communicate, problem solve, to ensure customer satisfaction. -Explain the benefits of newer highly efficient equipment to the customer.

Requirements

• hvac experience
• gas b
• class 5
• communication
• safety
• customer service

What You Bring

-Must successfully obtain HVAC leads and enroll CPP to company performance targets. -Consistent work with a predictable and stable work schedule. -Must be able to communicate clearly and effectively, both in written and verbal communications. -Must adhere to all safety rules. -Minimum of 2 year of experience in HVAC doing Installation work. -Must have a Gas B ticket. -Must have a Class 5 Driver’s License. -Must have demonstrated a strong technical, customer service skills and company metrics in current and previous roles. -Must be physically capable of performing all work required of this position. -Must be available to work during days, evenings and weekends as well.

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Benefits

-The tools you need to succeed – including the tools for the job and fully stocked trucks as well as ongoing skills training and professional development programs. -Competitive wages with opportunity to earn additional commissions and bonuses. -A variety of perks for high-performing Team Members including the chance to win and be part of our annual President’s Club trip to a tropical destination. -Fully paid tuition and apprentice leave top-up for eligible Team Members.

About Reliance Home Comfort

-Born from a utility's water‑heater arm in 1999, the company has grown into a full‑service home‑comfort provider operating across Canada and parts of the U.S. -Backed by a HK-based holding, it handles rental, sale, installs, and maintenance of water heaters, furnaces, AC, plumbing, electrical, smart-home, EV chargers. -Typical projects range from next‑day furnace or water‑heater installs to all‑season protection plans covering HVAC, plumbing, and electrical maintenance. -Specialists in residential and commercial sectors, it also serves utility‑style needs via rental and protection‑plan models. -Unusually, it pioneered utility‑style rental contracts in Canada, locking customers into long‑term service agreements. -While praised for its 24/7 service and protection plans, it’s also known for aggressive sales tactics and high‑cost rental contracts.

Sector Specialisms