Laundry Attendant

Overview

Washes, dries, folds hotel linens/towels and assists with housekeeping tasks.

Key Responsibilities

• linen handling
• inventory control
• equipment cleaning
• guest requests
• compliance
• safety

Tasks

-Know and follow all hotel emergency procedures. -Wash, dry, and fold all hotel linens and towels. -Maintain and rotate a supply of clean linen and towels. -Compliance – Comply with health department rules and regulations. -Keep the laundry room, housekeeping office, and storage areas clean and organized. -Quantity – Meet productivity standards and completes work within a timely manner. -Clean laundry equipment, vent screens, and drain traps and lint filters. -Accommodate guest special requests courteously. -Properly use all soaps, chemicals, and equipment for cleaning linen and towels. -Expedite the delivery of linen and requested suite items to room attendants. -Quality – Demonstrate accuracy and thoroughness; monitor own work to ensure quality. -Assist in the monthly linen and towel inventory. -Customer Service – Respond promptly to customer needs, requests for service and assistance. Respond to special requests from guests. -Teamwork – Treat people with respect. Keep commitments. Uphold organizational values. Approach all encounters with guests and employees in a friendly, service-oriented manner. -Safety and Security – Observe safety and security procedures; report potentially unsafe conditions; use chemicals and equipment properly. Responsible for any assigned keys and for following key control policies. -Answer guest questions regarding hotel facilities and services. -Answer the housekeeping department telephone. -Complete maintenance work orders and deliver to designated area in a timely manner. -Clean rooms when needed or as requested by management. -Notify manager of any problems with linen.

Requirements

• dependability
• punctuality
• reliability

What You Bring

-Dependability – Is consistently at work as scheduled and on time. Arrive at scheduled meetings and appointments on time. Can meet the demands of the industry regarding working holidays and weekends.

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Benefits

-Company Paid Telemedicine -Generous Time Off Package -Hotel Room Discounts -401(k) with company match -Perks through Benefit Hub -Supplemental Life Insurance -Company Paid Employee Assistance Program -Earned Wage Access (“on-demand pay”) through PayActiv -Company Paid Life Insurance -Medical, Dental, and Vision Insurance Options

About General Hotels Corporation

-Excellence in hospitality drives the company's leadership in hotel development. -Decades of experience have enabled the successful design, development, and management of diverse hotel properties. -Innovation and high service standards have made the company a leader in creating memorable guest experiences. -The portfolio spans luxury and mid-tier hotels, emphasizing comfort, quality, and exceptional service. -Projects span diverse locations, from urban centers to scenic resorts, catering to both business and leisure travelers. -Efforts are ongoing to expand reach while maintaining excellence in each development.

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