Leasing Consultant

Overview

Leases apartments, greets prospects, processes applications, and manages resident move‑ins.

Key Responsibilities

• unit showings
• application processing
• lease preparation
• work orders
• social media
• database updates

Tasks

-Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service. -Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect's needs. -Secure new resident (s) signature(s) on appropriate paperwork prior to move-in. Orient new residents to community. -Assist with property and resident events. -Report any violations of the rules and regulations that are noticed at any time. -Ensure that all vacant or to be shown units are locked and unlocked as needed and that the surrounding areas are in "model" condition. -Conduct all business in accordance with RKW's policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and State laws. -Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons. -Show units to prospects and follow up on daily traffic. -Open the leasing office daily, including ensuring cleanliness of the office, preparing refreshments for the potential guests, taking phones off overnight service, checking and responding to voicemail. -Submit processed applications to the Property Manager for approval. Follow up with applicant regarding status. -Ensure apartment is ready for resident to move-in on agreed date. -Update availability report, process applications for approvals. (i.e., credit check, background check, and rental history, etc.) -Maintain thorough product knowledge of the property, sister properties and competitors. -Observe precautions required to protect residents, guests and property, and report damage, theft, and found articles to supervisors. -Assist in developing and implementing effective marketing strategies to increase property traffic and internet leads. -Close out work orders daily, weekly, monthly and follow up with residents to make sure everything has been completed. -Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner. -Coordinate with office administrative staff to maintain and update all resident information in computer database. -Prepare all lease documents. -Post and update social media advertisements and ensure maximum property visibility. -Assist with the renewal program, including sending renewal letters, preparing renewals, etc.

Requirements

• microsoft office
• leasing
• high school
• english
• flexible schedule
• fair housing

What You Bring

-Ability to stand for long periods. -Employee must be able to communicate in English -Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, community software. -Ability to walk several acres to tour the community. -Some lifting; typically 25lbs. or less. -Position requires excellent leasing and closing skills, and the person must have computer skills and be organized. -High School Diploma with two years of leasing experience. -Be familiar with the fire alarm system operations and report all incidents to management. -Ability to sit at a desk for long periods. -Ability to understand and explain lease documents. -Ability to sell the property's products and services to prospects. -Ability to work a flexible schedule, including evenings and weekends. -Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements. -Ability to climb up to four flights of stairs to access units.

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Benefits

-This is a drug-free workplace.

About Rkw Residential

-Leading real estate investment and management firm. -Focuses on developing and managing high-quality residential communities. -Specializes in value-add and opportunistic investment strategies. -Has a strong presence in key U.S. markets with a growing portfolio. -Typically involved in multifamily properties, providing exceptional living experiences. -Aims to create long-term value for investors through strategic acquisitions and developments. -Known for its hands-on, proactive management approach. -Portfolio spans across urban and suburban properties, emphasizing convenience and lifestyle. -Renowned for transforming underperforming properties into thriving communities.

Sector Specialisms

Security Clearance

-credit check -background check -rental history verification