Field Service Engineer

Overview

Execute and supervise MV switchgear service, ensure customer satisfaction, identify new business

Key Responsibilities

• opportunity identification
• team coaching
• customer retention
• service execution

Tasks

-Taking actions to identify new service business opportunities for ABB, in close cooperation with customer and other ABB teams. -Coaching technicians and engineers and supervising complex site activities. -Ensuring customer retention by delivering superior customer experience and effectively communicating service work timeline and expectations. -Contributing to customer satisfaction by planning and executing service work as per customer order and expectations.

Requirements

• electrical degree
• mv switchgear
• 3-5 years
• english
• service

What You Bring

-Degree in Electrical engineering -You have 3 to 5 years of experience in Servicing, Installation, Commissioning, Testing of MV Switchgear (AIS / GIS / RMU / CSS) -You are at ease communicating in English -You are immersed in service function in switchgear business -Possess an enhanced knowledge of MV Switchgear products

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About Abb

-A global technology leader with a rich history of innovation. -Focuses on electrification, automation, robotics, and digitalization for global industries. -Delivers solutions to improve productivity, energy efficiency, and sustainability. -A key player in sectors like utilities, transportation, manufacturing, and infrastructure. -Notable projects include electrification of rail networks, automation in factories, and energy-efficient grid solutions. -Continues to lead in integrating cutting-edge technologies, combining the digital and physical worlds.

Sector Specialisms