Neighbourhood Officer (Worcester)

Overview

Visit customers, manage tenancies, handle ASB, safeguarding, and build community relations.

Requirements

• social housing
• tenancy management
• safeguarding
• communication
• driving licence
• dbs check

What You Bring

-You will have experience of working in the social housing sector, particularly with a background of dealing with tenancy management, ASB and safeguarding. -You will have excellent communication skills and a customer focused approach, understanding the importance of delivering a high standard of service. -This will be a role well suited to someone with experience of working closely with customers to tackle complex issues. -This role involves regular travel.  A driving licence and use of your own vehicle or alternative means of getting to the required locations is essential. -You will be proactive in your approach, organised and have the ability prioritise your time to meet timeframes. -Due to the travel required around the patch, the candidate will ideally be based in Worcester. -This role will require a basic DBS check.

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Benefits

-Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave -Learning and Development opportunities -Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers -Salary sacrifice electric vehicle scheme -Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts -Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more -Pension contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions) -Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave

About Platform Housing Group

-Committed to creating vibrant communities and high-quality homes. -Strong presence across the UK, focusing on affordable housing and services. -Reputation for delivering projects on time and within budget. -Expertise in residential, commercial, transport, and utilities sectors. -Innovative approach to modern housing solutions, focusing on quality, sustainability, and design.

Sector Specialisms

Security Clearance

-basic dbs check required