Territory Manager

Overview

Manage customer relationships and drive sales of irrigation products in Queensland

Key Responsibilities

• customer relations
• customer service
• technical knowledge
• after‑sales support
• warranty processing
• regulatory compliance

Tasks

-Build relationships with customers through effective communication, which strengthens client trust and confidence whilst displaying a “can-do” attitude. -Provide a high level of customer service, ensuring customers maintain a high level of satisfaction and confidence in our products, services, and logistical execution. -Continually develop your Irrigation technical knowledge, knowledge of our products and their uses, as well as advancement in the irrigation industry generally. -Assist customers and end users during the lifecycle of the sales process (including after-sales), ensuring that questions, issues, and troubleshooting are addressed promptly and professionally. -Assist with processing warranty reports, product returns, and logistic errors, providing prompt communication with the Warehouse Manager & Supervisor. -Regulations, and Codes of practice (including Community requirements, trade practices) by following documented procedures, processes, and adhering to regulations. -Communicate effectively with the Customer Support team, ensuring all feedback and issues relating to customers are addressed to maintain a high level of customer satisfaction.

Requirements

• technical aptitude
• technical sales
• 3-5 years
• client relationships
• communication
• travel

What You Bring

-Demonstrated success in managing customer expectations, building strong client relationships -Highly developed written and verbal communication skills, including strong empathy, negotiation & interpersonal skills. -Strong technical aptitude, with the ability to understand and support responses to quotes, proposals, and tenders. -Proven experience providing technical sales advice (3-5 years’) and communicating with clients at a high level within the Irrigation/Agricultural space. -Ability to network and build rapport across key stakeholders, including site-level, management, and purchasing -Demonstrated track record in developing and executing sales, including growing new accounts -A willingness and ability to travel, including overnights stays

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About Valmont Industries, Inc.

-From a small manufacturer to a global leader in infrastructure and agricultural solutions. -Designs and manufactures products for utility, communications, transportation, and irrigation industries. -Provides cutting-edge solutions for water resource management, including center pivots and drip irrigation systems. -Products serve diverse sectors like energy, agriculture, industrial infrastructure, and water resources. -A key partner for large-scale infrastructure projects due to its engineering expertise and manufacturing capabilities. -Long history of providing custom-designed products, such as utility poles, towers, and solar energy solutions. -A major player in solar energy infrastructure, offering support structures for solar power plants worldwide. -Center-pivot irrigation systems revolutionized farming efficiency and are now a standard in agricultural technology. -Innovative and adaptive, continually meeting the evolving needs of its diverse customer base with advanced, sustainable solutions.

Sector Specialisms

Security Clearance

-pre-employment checks including a medical.