Estate Delivery Team Manager

Overview

Lead estate services team delivering grounds maintenance and communal cleaning.

Key Responsibilities

• stock audits
• waste management
• procurement
• inspections
• fleet management
• budget management

Tasks

-Oversee stock audits, waste management, and procurement support to ensure smooth service delivery. -Resolve operational challenges collaboratively, promoting a 'one-team, one-purpose' ethos. -Provide visible leadership - coach, mentor, and develop your team to delivery excellent service and live our values. -Monitor standards through inspections and audits, and respond to complaints and feedback with technical expertise. -Manage vehicles, equipment, and resources effectively, supporting the Fleet Manager, and ensuring safe, professional operations at all times. -Lead and supervise a team of Estate Operatives, Lead Grounds Operatives, Grounds Operatives, and contractors to delivery high-quality estate services. -Drive improvements in Tenant Satisfaction Measures (TSMs) by ensuring your team is skilled, supported and well-led. -Manage budgets and contribute to strategic planning, ensuring value for money and long-term estate improvements.

Requirements

• driving licence
• project management
• customer service
• team leadership
• horticultural
• health safety

What You Bring

-Full, UK, manual driving licence. -Ability to manage multiple projects across dispersed locations. -Strong customer services skills, adaptable to different customer needs. -Experience leading and developing effective teams. -Good level of literacy and numeracy. -Horticultural knowledge (e.g. pruning cycles, pest awareness, seasonal planting). -Working towards, or holding, a leadership qualifications. -Health and Safety training (SSSTS, SMSTS, IOSH or equivalent).

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Benefits

-Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles). -Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card. -Opportunities for professional development and career progression. -Smarter Travel: Save with our Cycle to Work and Car Benefit schemes. -Learning and Development: Invest in your future with ongoing personal and professional growth opportunities. -Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs. -Family Support: Policies designed to help you balance work and family life, including a new child payment. -Full Kit: Uniform and PPE supplied for your safety and convenience. -Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme. -Giving Back: Up to four paid volunteering days a year to support our communities. -Company Van: Includes a fuel card for work related travel. -A supportive and inclusive working culture. -The chance to work in a role that directly improves lives and communities.

About Livewest

-Born in March 2018 from the merger of Knightstone Housing and DCH, it carries over decades of housing heritage across Cornwall to Gloucestershire. -It blends affordable rent, shared ownership, and private sale to fuel future development. -Reinvests profits from private-sale homes into more affordable housing, sustaining thousands of construction and supply-chain jobs. -Projects span supported housing for vulnerable groups through to contemporary shared-ownership developments. -Specializes in residential development and management, maintaining an in-house property services team handling repairs, compliance, and upgrades. -A standout initiative is its InFocus customer-scrutiny group, empowering residents to shape repair and service standards from the ground up.

Sector Specialisms

Visa Sponsorship

-not eligible for certificate of sponsorship; must already have right to work in the uk.

Security Clearance

-appointment subject to a satisfactory basic dbs check.