Accounts Payable Specialist I - Data Entry

Overview

Maintain and enter master data for vendors/customers, providing customer service.

Key Responsibilities

• master data
• data entry
• support tickets
• process improvement
• data security
• customer service

Tasks

-Fosters open communication throughout the department that emphasizes diversity and inclusion -Develop a good working knowledge of each master data object, what they are used for and how they are utilized -Promote continuous process improvement initiatives and actively offer suggestions to improve processes -Accurately enter company master data in the areas of suppliers, customers, locations, and any other master data objects assigned to the team in compliance with company and regulatory guidelines in all designated company systems -Develop and maintain strong working relationships with all levels of the business, other Finance Departments, and Veolia suppliers and customers -Promote a fun and team oriented work environment, supporting the Veolia culture -Answer incoming and make outgoing phone calls (professional phone etiquette and strong customer service focus) -Follows proper protocols to help identify and report suspected evidence of fraud -Provides excellent customer service to internal and external customers and ensure interaction provides a high quality of service and professionalism -Conduct research as necessary to ensure understanding of the needs of the business and the nature of their requests -Responsible for contributing to the overall security and confidentiality of the company's master data and processes -Monitors workflow queues and adjust to changing priorities throughout the day based on departmental and company needs -Respond to support questions and problems through various avenues such as email, support tickets, live chat, phone calls, and notes communications in various systems -Accurately maintain support ticket progress with proper documentation of each step and interaction

Requirements

• accounts payable
• data entry
• payables certification
• high school
• customer service
• phone etiquette

What You Bring

-Exhibit professional telephone skills and etiquette. -Ability to perform in a fast pace environment. -High School Diploma or General Education Degree. -Tact and professionalism when handling confidential or sensitive information. -Well organized and able to manage multiple tasks. -Ability to deal effectively with all levels of people internally and externally. -Positive attitude and able to adapt to changes quickly. -Excellent written and verbal communications skills. -Good decision making skills. -Working knowledge of Accounts Payable systems a plus. -Able to work independently, as well as in a team environment. -Accredited Payables Specialist or Master Data Management certification preferred, but not required. Certification will be required within 1 year of position. -Must be reliable (attendance and job duties). -Basic understanding of Accounts Payable processes or an aptitude to learn them quickly. -Strong, accurate data entry skills (alpha/numeric). -Strong customer service background. -Use multiple systems to create and maintain company vendors, customers and locations following company and regulatory guidelines. Strong data entry skills are a must (45+ WPM with accuracy is a must)

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Benefits

-Pay rate for this position is $19.50 /hour -This is a hybrid position with 3 days in office located in our Downtown Milwaukee office

About Veolia North America

-Focuses on water, waste, and energy management through sustainable solutions. -Serves a wide range of industries, from residential to industrial and infrastructure projects. -Offers services like wastewater treatment, water recycling, energy management, and waste disposal, tailored to customer needs. -Specializes in sectors such as energy, utilities, and water, helping clients minimize their environmental impact. -Manages large infrastructure projects, including eco-efficient systems for municipalities and industries. -Works on notable projects including energy-efficient systems for commercial buildings, waste-to-energy facilities, and water reclamation systems. -Operates across multiple regions, addressing major environmental challenges.

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