Server/Bartender

Overview

Serve guests, prepare drinks, manage bar inventory and maintain cleanliness.

Key Responsibilities

• inventory management
• beverage service
• bar setup
• bar cleanliness
• ice management
• par stock

Tasks

-Answer specific questions about food prep using culinary terminology and about Standard drinks in an articulate and detailed manner using technical and service aspects -Attend all hotel required meetings and trainings. -Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. -Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. -Complete all side work requirements, including pre and post shift, daily, and monthly duties -Prep all fruits, garnishes, and juices and ensure its freshness -Maintain and upkeep inventory of fruits, juices, water, beer, liquor, garnishes, coffee/tea, silverware, napkins, salt & pepper, and other bar related items -Serve beverage and menu items uniformly according to established standards, expectations and recipes -Maintain cleanliness and design aesthetics of all areas, especially those visible to guests including: bar top, glass selves, bar back, and service bar -Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. -Fill requisition sheet and give to manager -Make sure the bar is neat and clean at all times -Fill all ice wells with ice -Stock all paper and plastic needs for bar such as napkins, straws, stirrers and micros paper -Serve and assist bar guests in a warm, sincere, accommodating and professional manner -Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. -Stock daily inventory taken -Stock all glassware and ashtrays -Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. -Open and set up bar, including stocking liquor bottles -Provide level of service consistent with established standards in every aspect -Main par level stocks and assist bartender whenever necessary

Requirements

• high school
• problem solving
• confidentiality
• communication
• multitasking
• cross‑training

What You Bring

-High School diploma or equivalent and/or experience in hotel or a related field preferred. -Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. -Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. -Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. -Must be able to maintain confidentiality of information. -Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. -Must be able to multitask and prioritize departmental functions to meet deadlines. -Must be able to cross-train in other hotel related areas. -Must be able to show initiative, including anticipating guest or operational needs. -Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. -Ability to stand during entire shift.

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Benefits

-Swift, efficient, and uniform service of orders per drink ticket -Flexible and long hours sometimes required.

About Highgate

-Specializes in identifying and unlocking value across the hospitality and real estate sectors. -Has a strong presence in major markets worldwide, with a diverse portfolio spanning luxury, boutique, and extended-stay properties. -Expertise includes hotel operations, development, asset management, and investment strategies. -Approach focuses on strategic acquisitions, partnerships, and repositioning of underperforming assets. -Notable projects include the management of high-end hotels in prime locations, ranging from urban centers to resort destinations. -Known for innovative strategies and the ability to transform and enhance real estate properties. -Continuously leverages market insights and technology to stay at the forefront of the hospitality and real estate industries.

Sector Specialisms