Senior Enterprise Architect

Overview

Senior architect overseeing Azure Virtual Desktop services & remote access

Key Responsibilities

• avd management
• security review
• vulnerability mitigation
• monitoring tools
• documentation
• disaster recovery

Tasks

-Provides technical support and analysis to various projects to ensure the implementation of a high-quality solution. -Review and evaluate Remote Access Services current security posture. Assist with reviewing all Vulnerability Reports and work with Service Manager, third party service provider and GoA technical and security teams to mitigate all identified vulnerabilities. Ensure any cybersecurity exceptions associated with the service are regularly reviewed, updated, and eliminated when possible. -Assist third party support providers with developing monitoring tools and regular reporting in order to communicate service performance, troubleshooting details and capacity requirements. -Evaluates risk and implements controls in order to satisfy the requirements of compliance documents such as, Statement of Sensitivity (SOS) and Security Threat Risk Assessment (STRA). -Work with the MRA Vendor to assist with administration and support of the AVD environment utilizing management tools and collaborate with other teams to solve issues/concerns. -The Remote Access Architect will work with the third party service provider to ensure incremental continuous service improvement (CSI). -Contribute to develop the technical skills of the team through cross training, formal training, and stretch assignments, to ensure they align with the client’s IT strategic direction. -Will review current cloud and onprem AVD infrastructure and document configurations within Remote Access Services Sharepoint site. Regular review and updating of infrastructure details will be completed annually. -Work with third party service provider and GoA technical teams on upkeep and maintenance of all relevant Remote Access Services infrastructure. Ensure renewal of applicable certificates and recommend potential upgrades when available. -Develops documentation for audit, standard operating procedures, change management, knowledge articles. -Work with Service Manager/Owner on architectural design and Service Roadmap. -Work with Service Manager on evaluating and surveying Remote Access Services use cases associated with external agencies, boards, and commissions. Create recommendations for improved and more cost effective service delivery for user groups when applicable. -Provides technical support and analysis to various projects to ensure the implementation of a high quality solution. -Research industry trends and new capabilities for Azure Virtual Desktop. -Work with Service Manager on evaluating Application utilization within all AVD Services. Taking into consideration utilization, licensing, and performance. Maintain Application highlighting Application owners, support teams, and any complications associated with the applications. -Perform IT and/or business-related analysis, diagnosis, problem-solving, use case or scenario development, communication, presentations, planning, estimating, and documentation. -Work with Third Party Service provider and GoA technical teams on upkeep and maintenance of all relevant Remote Access Services infrastructure. Ensure renewal of applicable certificates and recommend potential upgrades when available. -Work with Service Manager to review and create content for Remote Access Services Sharepoint site as well as Knowledge Base articles. -Will review current disaster recovery plan and ensure completion of all DR activities during annual testing. Work with service providers and service owner group on DR options that may improve accessibility, customer experience, and/or service cost.

Requirements

• azure vdi
• m365
• cloud
• agile
• itsm
• cs degree

What You Bring

-Experience with written and verbal communications including specific experience in drafting strategic business and technical documentation. -Experience with process improvement, documentation and requirement gathering -Experience in multiple architecture domains e.g. business, application, technology, data/information, security, and privacy. -Experience working within an agile development environment. -Experience with triaging technical issues/problems and troubleshooting. -Experience in designing, building, testing, deploying, and supporting applications in an large enterprise IT environment. -Experience in IT infrastructure architecture and the relationships among the components that make up an IT service from end-user devices to servers, networks, storage, applications and data. -Experience in designing architecture to support remote work and/or field-based workers. -Experience with IT service management, IT service management applications, IT application development and maintenance projects. -Experience in defining technical architecture, building technical environments, supporting software development processes and initiatives, software configuration and database management. -Ability to learn new technologies quickly -Experience developing on cloud platforms and utilizing cloud services in development and in solutions. -Experience in developing new IT services including the development of service definitions, service measurements, cost models, processes, implementation and operational hand over. -Experience collecting requirements, analyzing, designing or implementing Azure Virtual Desktop, and M365 products and services, either on-premises or in a cloud infrastructure-as-a-service environment. -Experience in the design, development and implementation of complex IT solutions. -Proposed resource must meet or exceed one of the following: University graduation-Computing Science (CS), Information Technology (IT), Engineering (ENG), Management Information Systems (MIS) or related discipline & 6-yrs progressive related experience; 2-yr diploma-CS, IT, ENG, MIS or related discipline & 8-yrs progressive related experience; 1-yr certificate-CS, IT, ENG, MIS or related discipline & 9-yrs progressive related experience;10-yrs progressive related experience -Experience with User Acceptance Testing processes on large, complex, multi-stakeholder environment. -Experience in gathering requirements from a diverse group of stakeholders across ministries or departments.

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