Spares Administrator

Overview

Process customer orders, quotations, returns and admin tasks for the spares team.

Key Responsibilities

• spare management
• warranty claims
• shipment paperwork
• order processing
• purchase orders
• customer support

Tasks

-Manage spares backlog and warranty claims. -Provide shipment paperwork and delivery updates. -Complete daily admin tasks and support general duties. -Handle customer calls, emails, and Webshop orders. -Process orders, returns, and delivery notes. -Raise purchase orders and invoice customer orders.

Requirements

• customer-facing

What You Bring

-Experience of a customer facing role

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Benefits

💰 Pension Scheme 🛡️ Life Assurance Scheme 💙 Employee Assistance Programme & Mental Health Support 🚴 Cycle to Work Scheme 🏆 Long Service Awards 💷 Competitive Salary 🌴 25 Days Holiday (+ Bank Holidays & Holiday Purchase Scheme) 📚 Learning & Development Opportunities

About Hvac - Fläktgroup Uk

-The company was formed in 2016 from the merger of DencoHappel and Fläkt Woods, reviving a century-old legacy in air-technology innovation. -Typically handles high-stakes projects like hospitals, schools, tunnels, metros, and data centers, showcasing its versatility across industries. -Core expertise includes air treatment, movement, conditioning, distribution, filtration, energy recovery, and advanced control systems.

Sector Specialisms

Interview Process

-interviews will be held at the hereford office.