Streetworks Faults Administrator

Overview

Coordinate and manage streetworks fault activities, logging, liaising, compliance.

Key Responsibilities

• fault logging
• work instructions
• cad drawings
• safety compliance
• permit management
• data reporting

Tasks

The Streetworks Faults Administrator is responsible for coordinating and managing Streetworks activities related to infrastructure faults. This includes logging and tracking faults, liaising with contractors and local authorities, ensuring compliance with regulations, and maintaining accurate records. The role involved significant communication and administrative duties to ensure smooth operations and resolution of Streetworks issues. -Share job details with the right teams through group messaging, ensuring everyone ahs the information they need to act quickly -Pull together fault log updates into reinstatement sheets (RIFs) and upload accurate work instructions to our Works Management system by set deadlines -Work with the Faults Manager to make sure all onsite teams are recorded correctly, ensuring the Master Faults Log is always accurate and payments can be claimed -Keep all records, spreadsheets, and reports fully updated and accurate to support performance monitoring and client reporting -Act as first point of contact for emergency fault calls, making sure every issue is logged, planned, and communicated clearly -Handle app submissions, photos and CAD drawings, making sure everything is logged correctly, attached to the right jobs, and shared with the clients or operations teams as needed -Check that all faults from the previous day have corresponding work instructions, chasing where necessary to keep reporting accurate and up to date -Monitor site compliance with Streetworks and Roadworks safety requirements, flagging any issues to supervisors and team leaders -Review and confirm permit dates, working closely with clients to resolve any issues in line with Streetworks SLA requirements -Join performance meetings with your manager to review progress, share feedback, and raise any issues

Requirements

• microsoft office
• administrative
• problem solving
• communication
• gcses
• organised

What You Bring

-A comprehensive knowledge of Microsoft Office software, especially Word, PowerPoint, and Excel -Previous administrative experience is preferred but not essential -Proactive problem-solver -Strong communicator -GCSEs Grade 4-9 or equivalent -Calm under pressure -Highly organised and detail-orientated

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Benefits

Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry.

About Doocey Group

-Delivering complex, large-scale projects in infrastructure and construction. -From roads and bridges to utilities and water management, shaping urban landscapes. -Completing projects safely, on time, and within budget, backed by extensive expertise. -Specializing in heavy civil works and intricate infrastructure systems. -Innovative approach combining technology and practical engineering solutions.

Sector Specialisms