Associate Director - Commercial (City Centre)

Overview

Manage commercial tenant relationships and lease activities for Bruntwood SciTech portfolio.

Key Responsibilities

• customer events
• relationship building
• performance monitoring
• retention strategy
• market analysis
• rent security

Tasks

You’ll be responsible for building strong customer relationships, and driving retention within the Bruntwood SciTech portfolio. Creating and enhancing customer loyalty, through getting to know our customers, anticipating their requirements throughout their property journey and negotiating commercial transactions that work for everyone. -Attending and hosting customers and contacts at community, business support and networking events. -Building relationships with customers from completion through to expansion, relocation, downsize, financial challenges and at times departure from the portfolio. -Using our internal systems to monitor performance to provide updates to the regional management team, and report into Regional Board meetings and the wider business. -Connecting our customers to resources that support their success, through knowledge and understanding of our suite of products, services, business support and community initiatives. -Developing detailed knowledge of our customers’ businesses and the sectors within which they operate; by nurturing relationships with senior stakeholders within that organisation. -Ensuring the retention strategy links to the asset management plan for each building. -Maintaining an awareness of the market and competition, utilising networks and relationships -Working proactively to ensure we secure our rent at risk in advance of lease events supporting our annual budgets, targets and KPIs.

Requirements

• surveyor
• mrics
• collaboration
• customer focus
• communication
• analytical

What You Bring

-An established Surveyor within a Commercial setting - ideally MRICS qualified but this is not essential -A great collaborator - working effectively with the wider internal teams across commercial leasing, asset management and development -A customer focused individual, who can build great working relationships with customers and a multi disciplinary team, someone who enjoys building long term relationships -An excellent communicator and collaborator who can maintain great relationships during commercial negotiations with customers and stakeholders. -You are analytical and can use data and insight to support decision making.

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Benefits

In addition to what to expect within the role and your benefits, it’s good to know that you’ll be working for a business that gives back - The Oglesby Charitable Trust has donated more than £30m since it started out in 2001. Supporting charities across Arts and Culture, Education, Environment, Medical Research and Social & Health Inequality. -Full lifecycle account management including lease renewals, rent reviews, expansions, contractions and relocations -24 hours a year volunteer time - there are endless opportunities for you to get involved in supporting the causes that matter most to you -Sabbatical of up to 12 months so you can take a career break after five years with us -Interest free loans to pursue your passions and apply for up to £2000 towards learning a new skill -Up to 8% matched pension scheme -Healthcare cash plan for all colleagues, so you can claim back medical expenses like optical, dentist & physiotherapy. We also offer free private healthcare cover on an opt in basis too -Enhanced maternity / shared parental leave - 26 weeks fully paid leave -Life assurance cover for all colleagues -28 days holiday plus you get your Birthday off work - and if that’s not enough you can also buy & sell holidays too -Discounts & cashback at leading retailers

About bruntwood scitech

Nope

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