Inside Sales Representative - Building Materials

Overview

Assist customers and sales team with product info, quotes, orders, support for building materials.

Key Responsibilities

• erp system
• order processing
• quote management
• customer support
• client liaison
• collaboration

Tasks

-Handle a high volume of calls and inquiries with professionalism and accuracy -Serve as the main point of contact for customers and external sales staff -Identify customer needs and recommend solutions to ensure satisfaction -Follow up to confirm customer satisfaction and resolve any issues promptly -Collaborate closely with other departments to ensure timely order fulfillment and delivery -Provide product information, quotes, and order support for building materials and related products -Process, manage, and follow up on customer orders using Lensing's ERP system

Requirements

• communication
• microsoft office
• erp
• customer service
• math skills
• high school

What You Bring

-Excellent communication, listening, and problem-solving skills -Team-oriented mindset with attention to detail -Additional education in business, construction management, or related field preferred -Proficiency with Microsoft Office Suite and ability to learn ERP systems quickly -Previous customer service or inside sales experience preferred (1-3 years) -Strong math skills (percentages, discounts, pricing calculations) -Experience with building materials, construction products, or related industries a plus -High school diploma or equivalent required

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Benefits

-Paid time off (vacation, personal days, and holidays) -Wellness programs and company-sponsored events - from chili cook-offs to food truck days! -Competitive pay and performance incentives -Company-paid life insurance, plus voluntary and AD&D coverage -Short-term and long-term disability -Comprehensive healthcare plan (medical, dental, and vision) -401(k) with company match and profit sharing -Free at-work health clinic for employees and family members

About Architectural Sales, A Division Of Lensing Building Specialties

-Evolved from a plaster-supply shop into Lensing Building Specialties. -Architectural Sales emerged after acquiring Somers Engineering Sales, carving its niche in commercial doors, frames & hardware. -Serves architect-specified commercial and industrial markets. -Backed by a lineage of strategic growth—leadership transitions through four generations and a 2020 acquisition boosting the overhead-door division. -Typical projects include architect-specified commercial builds requiring high-grade building materials and expert technical service. -With annual revenues around $10M and a compact staff of under 50, it blends agility with deep expertise.

Sector Specialisms

Security Clearance

-pre‑employment background check, drug screen, motor vehicle report, and physical are required.