Resident Service Coordinator

Overview

Coordinate resident services, resources, and community programs for seniors.

Key Responsibilities

• liaison
• resource directory
• hud reporting
• abuse reporting
• case management
• program development

Tasks

-Serve as a liaison with medical and professional services providers, and community agencies and/or upon request and/or authorization from the resident or his/her legal representative. -Provide information on available resources to residents, their families and representatives that are targeted to meet service needs requested and directed by the resident to enhance their ability to age in place. -Develop and maintain a resource directory for the apartment community. -Maintain resident files in compliance with HUD requirements, utilizing such files to prepare and submit HUD regulatory reports as directed. -Report abuse, neglect or exploitation of a resident in accordance and compliance with appropriate state statutes, and standards of ethical practice. -Does not provide direct services to residents but may provide limited case management when requested and authorized by the resident. -Link and develop ongoing educational programming, wellness presentations and on-site events for residents that enable, empower and promote resident self-sufficiency. -When consumer-directed, SC shall assist the resident, family and designated representatives with transition into and out of the facility. -Develop relationships and partnerships with multiple agencies and nonprofits in the market area to help provide services for residents.

Requirements

• excel
• ms office
• problem solving
• bachelor's
• social services
• communication

What You Bring

-Excellent organizational skills and knowledge of MS Office. Experience with Excel is required. -Individual will possess strong written and verbal communication skills, and the ability to problem-solve, educate and advocate for vulnerable adults. -Individual will possess a minimum of a bachelor’s degree in gerontology, social work or related field. Master’s degree and/ or AASC Professional Services Coordinator certification is preferred but not required. -Demonstrate a working knowledge of federal, state and local resources, including entitlement and means-tested programs available to seniors that support a consumer-directed approach toward independent living. -Must be able to pass background check and pre-employment drug screening. -Individual will possess a minimum of three years of experience providing social services and a genuine interest in continuing education that directly serves the elderly.

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About Silver Tree Residential, Llc

-Committed to enhancing residential communities through thoughtful development and management. -A leader in acquiring, developing, and managing high-quality residential properties. -Engages in revitalizing underperforming properties into vibrant, well-maintained communities. -Developed a strong portfolio across key regions, focusing on improving residents' living experiences. -Operates with a detailed and hands-on approach for long-term success and sustainability. -Collaborates with local communities and stakeholders to bring value to each project.

Sector Specialisms

Security Clearance

-must pass background check and pre-employment drug screening.