Community Concierge

Avalonbay Communities

The Role

Overview

Front desk concierge handling resident services, packages, and property inquiries.

Requirements

  • microsoft office
  • high school
  • 1+ year
  • communication
  • problem solving
  • organization

What You Bring

-The ability to tackle new problems and see them through until the end. You understand the importance of following through, showing residents care and attention. -Organization. Whether it’s phone messages, resident packages, or maintenance requests - you’re able to keep everything in line and moving efficiently, escalating to proper next steps. -Mobility to walk the property and maneuver packages/deliveries -Strong communication skills. Whether it be in-person or over the phone, you’re able to provide information, direction, and instruction – along with quality conversations! Your writing and speaking abilities are well developed and you’re able to connect well with others. -1+ years of related experience in a hotel, retail or restaurant is preferred. -Time management. You’re able to juggle multiple tasks and time-sensitive requests while keeping composure and positivity. -Patience. If things get difficult, you’re the picture of poise and able to provide the best level of customer service to all residents, vendors and future prospects coming through the front doors. -High School diploma or equivalency (GED) required. -Proficiency in using administrative software and Microsoft Office Suite

The Company

About Avalonbay Communities

-Focused on creating high-quality apartments that blend functionality, style, and sustainability. -The company owns and operates a vast portfolio of properties across the U.S., with a strong presence in urban and suburban markets. -Specializes in both development and redevelopment, ensuring properties remain relevant in a dynamic real estate landscape. -Projects range from ground-up construction of new communities to the revitalization of existing buildings. -The company is a pioneer in designing communities that cater to modern living, often featuring amenities like fitness centers, communal spaces, and eco-friendly designs. -Known for strong financial performance, AvalonBay is consistently recognized as a leader in the real estate sector. -They actively invest in enhancing residents' quality of life while maximizing operational efficiencies through technology. -The company’s distinctive approach to apartment living and property management has earned it numerous industry accolades.

Sector Specialisms

Residential

Multifamily Communities

Apartment Development

Redevelopment

Property Acquisition

Asset Management

Community Building

Urban Living

Suburban Living