Project Coordinator, Mission Critical

Overview

Coordinate orders, customer updates, and delivery for mission‑critical HVAC projects.

Key Responsibilities

• order entry
• quote prep
• crm system
• delivery coordination
• customer service
• process improvement

Tasks

-Perform analytical and administrative tasks -Complete order entry or quote preparation of HVAC equipment using CRM and/or manufacturer's software -Provide customer service regarding material and order status via phone and/or email -Work with key personnel to optimize our costs and customer service -Coordinate with factories/ manufacturers to ensure on-time delivery of product -Communicate and clearly update customers on equipment delivery, service work and other commitments that align with the project schedule. -Proactively identify opportunities to improve the flow of product and process

Requirements

• bachelor’s
• problem solver
• communication
• customer service
• regional travel
• technical language

What You Bring

-Ability to move between departments to support office tasks and coordination. -Primarily office- and field-based, with frequent customer visits and meetings. -Creative problem solver with the ability to resolve conflicts and determine a path forward -Excellent communication and customer service skills -Ability to lift up to 20 pounds occasionally (office supplies, packages, or event materials). -Regular regional travel; occasional overnight or national travel depending on assigned projects. -Ability to learn and interpret technical and contractual language -Ability to sit and stand for extended periods. -Standard business hours, Monday–Friday, with flexibility required to support client schedules. -Bachelor’s degree in Construction Management, Engineering, Business, or related work experience

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Benefits

-401(k) retirement savings plan with company match -Life and disability insurance -Employee assistance program (EAP) -Volunteer time and wellness initiatives -Competitive compensation with bonus opportunities tied to individual and company performance -Health savings account (HSA) and flexible spending account (FSA) options -Tuition reimbursement program -Professional development and training opportunities -Medical, dental, and vision insurance -Paid time off (vacation, sick leave, and holidays)

About Ambient

-A dynamic consultancy firm brings a wealth of expertise to a broad range of industries. -With a focus on innovation and quality, the firm delivers exceptional solutions to complex projects. -Specializing in sectors like infrastructure, energy, utilities, and water resources, the firm has built a reputation for excellence. -Their diverse portfolio includes projects across transportation, energy systems, and water management, among others. -The firm's approach is collaborative, ensuring every project is not only feasible but optimized for long-term success. -Known for adaptability and a forward-thinking approach, the firm tackles challenges in both established and emerging sectors. -The firm prides itself on transforming client visions into tangible, sustainable outcomes.

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