Operations Manager

Overview

Oversee all operational functions including manufacturing, distribution, and warehousing.

Key Responsibilities

• process resolution
• operations reporting
• cost budgeting
• scheduling
• vendor management
• safety compliance

Tasks

-Resolves problems relating to processes, costs, orders, maintenance, inventory control, equipment/trucks, services, and systems that affect the division’s ability to meet or exceed customer needs. -Reviews team and team member performance on a regular basis by compiling operational reports that measure on-time deliveries, back orders, hours worked, shipments received, etc. to ensure minimum costs, prevent operational delays and to forecast both short and long-term planning needs. -Budgets & controls operating costs to meet or exceed annual profit targets. -Prepares overall operations schedules and coordinates staffing problems with team leaders in Warehouse, Shipping, Yard, Office and Purchasing to ensure specific operational performance and optimum utilization of all resources. -Analyzes and maintains all vendor evaluations and makes necessary recommendations for revisions. Monitors existing services and initiates new service options to keep Builders FirstSource ahead of the competition. -Responsible for the overall operations and physical conditions of the location’s facilities and equipment. Oversees the daily operations of the delivery and warehousing functions. Partners with lead managers of departments and helps to train and develop personnel involved in the operations function in these departments. -Resolves team member issues affecting overall performance of the division. May resolve employee relations issues, utilizing tact, diplomacy, and judgement. -Takes an active role in employee training programs for drivers, yard personnel, and supervisors. This includes motivating employees, maintaining a productive work force and training successors. -Directs the implementation of safe operating practices in compliance with Company and regulatory policies (DOT regulations, forklift operations, OSHA compliance, etc.) -Plans and implements equipment and facility design upgrades and maintenance. -Active in professional trade groups such as Home Builder’s Association and participates in LMC meetings and customer appreciation events. -Fosters cross department interaction/communications with Production Manager, Sales Manager, Controller and other key team members on processes that affect these groups such as buying stock for the mill, shipping products the mill produces, providing documents for accounts receivables and payables, special orders for sales, scheduling of millwork, truss and material deliveries, etc. -Participates in decisions to accept or reject orders. -Plans operations strategies and goals, establishing each department’s priorities and sequences for the smooth flow of products to customers.

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About Builders Firstsource

-Survived the Great Recession, then expanded rapidly through acquisitions like ProBuild (2015) and merger with BMC (2021). -Projects range from single-family homes to light commercial builds, including off-site prefabricated trusses, panels, and millwork. -Invests in digital tools (e.g., MyBLDR.com via acquisition of Paradigm) and factory-built components to streamline homebuilding. -Maintains its own fleet of trucks and in-house installation services, offering one-stop solutions that most competitors lack. -Stands out for integrating over 60 acquisitions while keeping local teams, and executing major share buybacks alongside growth.

Sector Specialisms