Leasing Professional - New Haven, CT

Description

The Leasing Professional, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, promoting resident retention, and providing or coordinating exceptional customer service.

• Consistent and timely follow-up on all calls, emails, and site visits
• Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.
• Uses the on-site property management software to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.
• Accurately prepare all lease-related documents
• Creates and drives traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Instagram, Facebook, e-mail, and other websites), and following other community-specific marketing plans, drives, and special programs.
• Works patiently, professionally, and cooperatively with residents and staff to provide high quality customer service. Preserves and respects resident and applicant confidentiality.
• Process maintenance requests, coordinate with maintenance, and follow up to ensure timely completion or work orders
• Maintains waiting list, prepares weekly leasing reports, and maintain an up-to-date market survey of primary competitors
• Identify strengths & weakness of alternative sales approach; overcome objections and create excitement
• Provides polished and professional sales tours of the model apartment, vacant apartments, and community amenities.
• Process lease applications and qualify residents
• Assist with planning, preparation, and implementation of lease-up promotional events, community Resident functions, and Resident engagement programs.

Requirements

This position is contingent upon the successful completion of a background check and, a drug screening. All screenings are conducted in compliance with applicable laws and with the candidate’s written consent.

• Knowledge of local and federal Fair Housing Laws is a plus
• Strong communication & marketing skills
• Prior leasing & lease-up experience preferred
• Proficient in Microsoft Office Suite, Outlook
• Compliance with local and federal Fair Housing Laws.
• Yardi software experience preferred
• College Degree preferred
• Must be able to work weekends
• Event planning experience is a plus
• Self-starter, goal-oriented mindset
• 1 - 2 years’ experience in Multi Family property management preferred
• Ability to analyze and prioritizes tasks assigned
• Must be able to work weekends.
• New Haven, CT 06510 (Required)
• New Haven, CT 06510: Relocate before starting work (Required)

Benefits

$48,000.00 - $50,000.00 per year

• Health insurance
• Vision insurance
• Paid time off
• Dental insurance

Training + Development

Interview process

Visa Sponsorship

Security clearance