Railway Security Supervisor

Overview

Provide visible security to ensure passenger safety and manage incidents on rail.

Key Responsibilities

• security patrols
• access control
• incident management
• safety procedures
• kit checks
• task deployments

Tasks

-Providing a smart, visible, proactive, and engaging security presence -Patrolling with frontline employees -Ensuring the safety and security of colleagues and customers, providing a sense of assurance. -Ensuring colleague safety, providing a sense of assurance for all -Managing and following safety and security processes and procedures -Working as part of a team, building strong working relationships -liaison with BTP and WMT Representees -Approving of holidays -Building strong relationships as part of a supportive and professional team. -Be aware of hazards and incidents, and responding appropriately -Communications with British Transport Police -Control access and egress, conducting security patrols to deter crime -Managing and responding to incidents effectively while remaining calm under pressure. -Supporting Vulnerable Persons -Checking of kit and equipment's before deployments -Attendance of major events to support -Providing guidance, information and directing customers as a first point of contact -Offering guidance, information, and a friendly face as a first point of contact for customers. -Conducting security patrols, managing access points, and deterring unauthorised activity. -Patrolling the Railway Network onboard services and on stations -Completion of Taskings and Deployments -Running of Day to Day operations -Uniform Auditing

Requirements

• door supervisor
• driver’s license
• conflict management
• railway safety
• safeguarding
• public engagement

What You Bring

-Able to proactively and professionally engage with the public -Own planning and originations -Effective conflict management, always taking control of incidents -121s with frontline RSOs -Door Supervisor Holder only -Awareness of Safeguarding -Full UK Driver’s License Required -Awareness of Railway Safety -Being a smart, approachable, and proactive presence as a security representative. -Conflict Management Skill -Insight to Railway Byelaws

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Benefits

-Flexible financial support with instant access to earned and authorised wages. -out of hours sickness cover response -Elite Security Personal -Full induction, ongoing training, and structured career development to help you thrive in your role. -Quality kit and uniform – so you feel comfortable and can perform your role effectively. -Employee Assistance Program – supporting your mental, physical, and emotional wellbeing at all times. -Health and Wellbeing Plans – including our family-friendly maternity policy. -Fully funded SIA top-up training from our own team of in-house trainers. -Suicide Prevention -Benefits for all – vouchers, discounts and rewards for shopping, eating out, cinema tickets, gym membership and plenty of others to help you save money every day. -Long service and recognition awards - celebrating your achievements. -Refer a Friend Scheme – earn £100 for every person you refer who starts with us. -Mentoring and coaching

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