Concierge

Overview

Greet residents/guests, handle inquiries, emergencies, and manage calls.

Key Responsibilities

• resident welcome
• guest direction
• call handling
• emergency monitoring
• resident support

Tasks

An opportunity exists on our highly accomplished resident services team to welcome and direct all residents and guests of the community. This selected candidate will answer resident questions; address simple resident needs, monitor the emergency response and other community systems, receive and direct all incoming calls.

Requirements

• communication
• stress management
• customer focus
• customer service
• organization
• cpr certified

What You Bring

-Excellent oral communication skills including a clear speaking voice. -Ability to deal with stress and act responsibly with good judgment in an emergency situation. -Ability to use a resident and customer- focused approach to problem solving. -Qualified applicants will preferably possess prior experience in a customer service environment. -Excellent organizational skills and ability to manage multiple tasks. -Current CPR and First Aid certifications are required or must be willing and able to become CPR and First Aid certified.

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Benefits

Vi is recognized as a Great Place to Work and one of Glassdoor's 100 Best Companies to work for. Learn from the best and accelerate your career with Vi. Realistic Job Preview - Concierge -Competitive pay -Tuition Reimbursement -Award-winning training and development -Luxury work environment -Generous Paid Time Off - start accruing on day one -401k with company match -Paid maternity and paternity benefits

About Vi

-Created to redefine senior living by blending care with hospitality. -Operates properties across the U.S., offering a range of living options including independent living, assisted living, memory care, and skilled nursing services. -Committed to providing high-quality services in environments that foster community and well-being. -Known for innovative, beautiful spaces designed for active, engaged seniors. -Offers personalized care alongside a rich array of amenities and activities.

Sector Specialisms