Tool Hire Assistant

Overview

Deliver and collect tool hire orders, drive van, support customers and team.

Key Responsibilities

• tool hire
• order delivery
• inventory management
• standards compliance
• team coaching
• customer interaction

Tasks

-Provide guidance and constructive feedback to team members, assisting in their development and supporting them to deliver a high-quality customer experience -Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures -Deliver day-to-day tool hire activities, deploying resource to ensure efficient, effective and safe operations -Ensure tool hire standards are always maintained -Support branch colleagues in building knowledge and competence in tool hire product -Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network -Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling

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About Jewson

-With a vast network of branches across the country, serves a wide range of construction projects. -Offers an extensive product portfolio, ranging from timber and plumbing supplies to building materials and tools. -Specializes in sectors such as residential, commercial, industrial, infrastructure, and energy. -Known for providing tailored solutions with a focus on quality and service. -A trusted partner, having supplied products to iconic buildings and landmark projects. -Prides itself on expert knowledge across its materials, helping clients choose the right products.

Sector Specialisms