SOP Analyst

Ideagen

The Role

Overview

Manage sales order processing and invoicing, ensuring accurate billing.

Key Responsibilities

  • invoicing
  • quote management
  • tax compliance
  • dispute resolution
  • finance support
  • team collaboration

Tasks

-Generate and issue invoices in line with contractual terms. -Provide support to the Finance team as needed. -Manage quotes and sales orders to facilitate accurate customer billing. -Ensure compliance with applicable tax and legal invoicing requirements. -Investigate and resolve billing discrepancies and disputes. -Collaborate with Sales and Customer Success teams to ensure timely invoicing.

Requirements

  • netsuite
  • zuora
  • salesforce
  • accounting software
  • analytical
  • 3-5 years

What You Bring

-Strong analytical and problem-solving skills -Proven experience in a finance-related role. -Ability to work independently and collaboratively. -Should have 3-5 years of relevant experience in billing and invoicing processes. -Hands-on experience with tools such as NetSuite, Zuora, and Salesforce. -Excellent communication and interpersonal skills. -Capable of managing multiple tasks and priorities effectively -High attention to detail -Proficient in accounting software and Microsoft Office applications.

The Company

About Ideagen

-Headquartered in Nottingham, with offices across the UK, US, Australia, India, Malaysia, UAE and Europe. -Crafts information‑management and GRC solutions—like Q‑Pulse, Coruson and Pentana—that streamline compliance and risk workflows. -Notable projects include deploying audit & risk platforms across major airlines, pharmaceutical firms and defence contractors. -Specialises in highly regulated sectors—aviation, financial services, life sciences, healthcare, manufacturing and defence. -Owned by HgCapital since mid‑2022, combining PE backing with a track record of annual revenue and profit growth.

Sector Specialisms

Financial Services

Food and Beverage

Healthcare

Aerospace

Manufacturing

Construction

Energy

Pharmaceuticals

Government

Education

Transportation

Utilities

Mining

Oil and Gas

Nuclear

Maritime

Automotive

Retail

Telecommunications

Professional Services

Chemical

Water Resources

Building

Residential

Commercial