IS Service Owner for Operational Technology for Security Services

Overview

Lead OT security services, manage SLAs, OT-IDS integration and vendor contracts.

Key Responsibilities

• site onboarding
• sensor integration
• solution integration
• security management
• sla management
• documentation

Tasks

-Driving and coordinating the onboarding of new sites, this includes the onsite deployment of the OT-IDS sensors integration in the central management console as well as ServiceNow OTM. -Making sure that up-to-date services are run with operational Claroty and Nozomi solutions integrated with ServiceNow OTM and SIEM/XSOAR. -Management of our OT Security services across ABB. This includes OT Asset Management, OT Vulnerability Management and OT Incident Reporting. While these services are not business critical as in downtime directly impacting our production, but it does impact on our OT Security visibility. While these services are mainly managed using ServiceNow OTM they do also depend on OT-IDS solutions (e.g. Claroty, Nozomi). The service owner needs to maintain a very tight control over these OT Security services to ensure we maintain visibility in our OT and business operation environments. -Creating and managing Service Level Agreements (SLA) and Operational Level Agreements (OLA) to increase transparency between service provider and Service Owner, and providing feedback about service’s performance, availability, etc. -Positioning their services to consumers and create compelling value proposition for OT Security services adoption. -Ensuring that knowledge level of resources is appropriate for interacting with local colleagues and that service consumption documentation is always maintained with relevant content.

Requirements

• it/ot security
• 15+ years
• global experience
• itil
• cissp
• ot-ids

What You Bring

-15+ years of experience in IT/OT Security, including relevant experience in managing and running security services. -Strong global experience, particularly in collaborating with distributed teams on security topics. -Excellent communication and presentation skills, with confidence when engaging senior stakeholders. -Exposure to and experience with Operational Technology (OT) is highly desirable. -Required certification: ITIL Foundation. -Bachelor’s degree in Computer Science or a related field (preferred). -Preferred certifications: OT-IDS (Claroty, Nozomi, or similar) technical certifications, CISSP, GICSP, and IEC 62443-related certifications.

People Also Searched For

About Abb

-A global technology leader with a rich history of innovation. -Focuses on electrification, automation, robotics, and digitalization for global industries. -Delivers solutions to improve productivity, energy efficiency, and sustainability. -A key player in sectors like utilities, transportation, manufacturing, and infrastructure. -Notable projects include electrification of rail networks, automation in factories, and energy-efficient grid solutions. -Continues to lead in integrating cutting-edge technologies, combining the digital and physical worlds.

Sector Specialisms