Network Engineer

Overview

Manage sewer network incidents, investigations & contractor performance for Southern Water.

Key Responsibilities

• incident investigation
• cctv review
• data quality
• regulatory reporting
• customer liaison
• site visits

Tasks

-There will be a requirement to work closely with the Reactive Sewers Capa Investigation Technician Asset Manager to identify hot spot areas and repeat blockages etc are resulting on escalating reactive work costs which may be better responded to with a longer-term solution requiring investment approval. -This will include making the customer aware of nuisance related issues such as the effects of rodents; fats oil and grease have in causing blockages. Regulatory Reporting, M.I & Data Quality verification – Time utilisation 20%. -On internal flooding incidents they will be required to liaise with the customer during the incident keeping them informed as to the actions our service providers are taking to resolve incidents, manage the customer’s expectations, and advise them on any recourse they may be entitled to as a result of any damages and inconvenience. -The Network Engineer will also be a key link between the Operational Sewerage Teams and Asset Teams to ensure that day to day operational issues and Sewerage related incidents are understood and appropriate maintenance put in place. -They will be required to work closely with the EA in all aspect of the incident and ensure that the correct categorisation of the pollution is assigned by the EA. Sewer Incident Investigations – Estimate 35%-time utilisation. -They will be required to take on cases of sewer related incidents to investigate root causes and identify corrective actions required in terms of investment or maintenance regimes. -They will use data such as CCTV footage, still images and SW records. -The role will require a level of administration to be carried out to ensure reporting and regulatory obligations are met. Typically, this will involve the verification of SIRF, PIRF and Red Line MGIS sketches. -Governance – Time utilisation 10% - To ensure our service partners are performing to the required SW standards the Network Engineer will be required to regularly visit sites to record progress and resolve issues. -On Pollution incidents they will be required to liaise with the EA and the pollution team and the Service Provider to ensure that pollution incidents are resolved quickly with the minimum impact to the environment and the public. -The Network Engineer will be responsible for ensuring the data quality and accuracy on these documents meets the company required standards for the operational areas they are responsible for. -The role will be area based and will require Network Engineer's at the request of their Team Leader, the control desk, the Pollution Team and/or the Reactive Sewers Management team attend to Flooding incidents and Pollution incidents.

Requirements

• csms
• ellipse
• sewers
• nrswa
• proactive
• ppe

What You Bring

-A functional knowledge of CSMS & Ellipse is required. -A fundamental knowledge of sewers systems is required. -A functional knowledge of the SIRF, PIRF & MGIS process is required. -A proactive approach is required from the Network Engineer's in terms of future prevention of blockages. -Skills and Competencies on reactive incidents critical behaviours will be to provide the customer/public and EA confidence and assurance that an incident is being handled efficiently and effectively and that their best interest are being addressed. -All necessary PPE, tools, uniform and training to excel in your career at Southern Water -An understanding of NRSWA legislation is required. -A functional knowledge of the Reactive Sewers end to end process.

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Benefits

-Occupational health service -Pension contributions up to 11% (depending on your contribution) -Free annual flu jab and eye test vouchers -BUPA cash plan cover (with options to upgrade for family coverage) -A company van (for business use only) which you can take home, and a fuel card -25 days annual leave + Bank Holidays -Study support may be available for job-related qualifications. -Discounts with over 800 popular retailers -A network of sports and social clubs -Digital GP service -Life assurance equal to 4x salary -Competitive maternity & paternity leave and flexible return to work options -Company and performance-related bonus -An employee assistance program -Two paid volunteering days a year -Salary sacrifice electric car scheme (after 6 months service) -Cycle to work scheme. -Health Cash Plan

About Southern Water

-Constructs reservoirs, pipelines, sewage treatment upgrades, and implements contingency measures like importing water during droughts. -Specializes in large-scale water infrastructure, operational delivery, and environmental engineering across the South East. -Notably fined for misreporting sewage spills; offers guided tours of Victorian sewers and public access to historic reservoirs.

Sector Specialisms