Regional Operations Manager

Psipl [Property Solutions (India) Pvt. Ltd.]

The Role

Overview

Lead regional operations to drive revenue, profit, client retention, safety, and team performance

Key Responsibilities

  • team development
  • client retention
  • safety compliance
  • revenue targets
  • quality assurance
  • integrated solutions

Tasks

To be the first choice in delivering excellence in integrated solutions & experiences -Develop and train teams to ensure capability building for business continuity -Engage and motivate team to ensure maximum productivity and better output -Ensure statutory compliance is maintained at the desired levels -Ensure client retention of more than 98% by ensuring service quality as per agreements and by client engagement -Ensure Safety best practices are rolled out across all sites -Achieve Revenue and G.O.P. for the region as per budget -Adhere to company Q&A objectives and processes

Requirements

  • excel
  • powerpoint
  • iso 9001
  • client engagement
  • team management
  • strategic thinking

What You Bring

The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate should have previous experience in related Industry or field. The ISO 9001:2015, OHSAS 18001:2007, EMS 14001:2015 and EnMS 50001:2011 certifications are a testament to our quest for quality, safety and environmental sustainability. -Tenacious client engagement capabilities -Strong written and verbal communication skills -Proficient in Excel/PowerPoint -Customer centricity -Proficient team management skills -Strategic Thinking

The Company

About Psipl [Property Solutions (India) Pvt. Ltd.]

-Began by integrating technical and project management services across India. -Pioneered digital facility management via custom app, IoT, and AI-driven automation to optimize costs and streamline operations. -Holds multiple ISO and OHSAS accreditations, reflecting a strong commitment to quality, safety, and compliance in service delivery. -Delivers integrated facility services spanning manufacturing plants, educational institutes, healthcare centres, offices, malls, and residential complexes. -Championed large-scale initiatives like Mumbai’s ‘Waste It or Invest It’, deploying decentralized composting units and awareness programs. -Typical projects include IFMS rollouts for pharma, IT, retail, and real estate clients, alongside pest, hygiene, business support, and security management. -Blends project management expertise with facility services, offering end-to-end delivery from design-build to ongoing asset upkeep. -Known for high client retention and long-term contracts, leveraging tech-enabled dashboards and vendor management.

Sector Specialisms

IT-ITES

BPO/KPO

Real Estate

BFSI

Health Care

Pharmaceutical

Retail

Education

Residential

Commercial

Manufacturing

Media

Industrial

Institutional Food and Catering