Senior Service Sales Engineer

Overview

Drive sales, technical support, and customer relations for industrial refrigeration services.

Key Responsibilities

• field intelligence
• quotation prep
• solution recommendation
• proactive selling
• customer relationship
• sfdc updates

Tasks

-Maintain field intelligence and feedback pertinent information on competitor’s activities, product, prices, business performance and develop the necessary business strategies to ensure the company excels. -Prepare and follow through of quotation -Recommend solutions to customer requirements which will have company’s competitive advantage -Communicate and work closely with other departments in ensuring the overall company objectives/performance is achieved at all times. -Proactive selling of Labour and Material (L&M), Retrofits, Parts, Preventive Service Agreements (PSA) and new initiatives through schedule and/or drop in visits -Represent the company to customers with professional appearance, maintain consistent communication with customers as well as establish the long-term relationship with them -Service business performance growth through pro-actively selling (existing and new initiatives) -Maintain existing customer base and develop new customer base to ensure continuous business growth. -Update of installed base, SFDC and Service Max opportunities -Execution of business operation and conduct are to conform to JC Singapore policies. -Review received order against quotation, comments on T&C’s and book in/hand over of orders. -Ensure JCI’s ethics, policies and procedures are followed

Requirements

• engineering degree
• process refrigeration
• pricing
• negotiation
• 3+ years
• communication

What You Bring

-Good communication, analytical, organizing & relationship management skills -Engineering Degree onwards or equivalent (Mechanical, Electrical, Chemical or Process) -Industrial & Process Refrigeration products, systems or maintenance knowledge -Good communication skill in English -Understand pricing, quotation, technical proposal, clarification & negotiation with factory/vendors during quotation preparation, and budgeting -3 years and above experience in Chemical, Petrochemical, F&B, HVAC/Refrigeration or similar industries

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Benefits

-Comprehensive benefits package -Competitive salary -On the job/cross training opportunities -Paid vacation/holidays/sick time -Sales Revenue, GM and AR overdue

About Johnson Controls

-Pioneered the electric thermostat, launching the building controls industry. -Evolved into a global leader in smart building systems through over a century of innovation. -Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform. -Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services. -Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.

Sector Specialisms