Generate and distribute regular reports on training activities, participation, and outcomes.
Assist in planning and executing talent management initiatives such as succession planning, leadership development, and performance management, while facilitating effective communication within the team and across departments to ensure alignment and clarity.
Develop expertise in Canadian and American markets.
Maintain comprehensive training records, including attendance, assessment results, and certifications.
Input and update training data in the Learning Management System (LMS) or other databases.
Prepare and maintain talent documents, including development plans and performance reviews.
Coordinate logistics for training events, including venue readiness, equipment, and material management.
Analyze training and talent metrics, utilizing data to identify trends and areas for improvement.
Assist in creating and maintaining standard operating procedures for training and talent processes.
Requirements
ms office
lms
bilingual
3+ years
diploma
customer service
Autonomy, initiative-taking ability, excellent time management, and effective prioritization skills.
Minimum of 3 years of administrative work experience, preferably in human resources, learning, or talent management.
Detail-oriented, proactive, results-oriented, with the ability to multitask in a dynamic environment.
Proficiency in French and English is required as the employee will be working with employees and clients in Canada and the United States.
College or professional diploma in office administration, human resources, or related field, or equivalent experience.
Excellent bilingual communication skills (French and English), both verbal and written.
Customer service experience.
Excellent proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and familiarity with learning management systems (LMS) and virtual meeting platforms (e.g., Microsoft Teams), an asset.
Benefits
Bistro that will make you want to come to the office (varied, delicious meals subsidized by Bath Fitter).