Festive Front of House

Overview

Provide guest service & table handling during festive season at Scotsman Group.

Key Responsibilities

• table service
• guest seating
• pos payments
• foh cleanliness
• staff liaison
• customer service

Tasks

-Provide attentive table service, taking orders and serving food and beverages efficiently. -Warmly welcome and seat guests, ensuring they feel comfortable and valued. -Liaise with kitchen and bar staff to ensure seamless communication and service delivery. -Assist with festive events, ensuring smooth service and a great atmosphere. -Deliver a high standard of customer service throughout every interaction. -Handle payments and manage bookings using our POS systems. -Maintain a clean and organised front-of-house area.

Requirements

• customer service
• communication
• high pressure
• friendly
• hospitality

What You Bring

-Previous experience in a front-of-house or customer service role is a plus but not essential. -Strong communication and interpersonal skills. -Ability to thrive in a busy, high-pressure environment. -Friendly, outgoing, and able to create a welcoming atmosphere for guests. -A genuine passion for hospitality and creating memorable guest experiences.

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Benefits

-Competitive hourly rate, with the potential for tips and overtime. -Full training and support from a dynamic and experienced team. -TRONC electronic tips – Our staff keep 100% of tips earned in venues. -Flexible availability, including evenings, weekends, and key festive dates (including Christmas and New Year). -The chance to work in a vibrant, festive atmosphere with one of Scotland’s leading hospitality groups. -Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing. -Opportunities for further employment after the festive period. -Staff meals and festive perks throughout the season.

About Scotsman Hospitality

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