ICMS Case Manager

Coalition For Responsible Community Development

The Role

Overview

Coordinate case management & support services for formerly homeless residents in supportive housing.

Key Responsibilities

  • data entry
  • progress reporting
  • intake assessment
  • service coordination
  • file management
  • workshop development

Tasks

-Provide information and instruction to clients regarding Fair Housing, tenant rights and responsibilities, observation of rental agreement and property rules -Conduct quarterly meetings with each tenant to discuss tenant’s progress and accomplishments as evidenced by Individualized Stability Plans -Act as a liaison and coordinate linkage to services with numerous public social service agencies and community providers, assist in achieving and sustaining independence: employment and education/ training activities, money management counseling and legal and benefits counseling -Monitor status of tenants who have moved into housing and prepare tenants who are deemed ready to transition to mainstream non-supportive housing -Assist clients in obtaining rental assistance: move-in/eviction prevention services -Work with any pre-existing conditions and/or obstacles for clients to facilitate all housing related processes being completed in a timely fashion. -Work with Resident Services Coordinator to develop workshop opportunities on relevant topics including housekeeping, money management, parenting, daily living skills (including transportation, training in self-advocacy/community accessibility) needed to maintain housing and achieve independence -Conduct a minimum of two face-to-face contacts with each tenant monthly -Data collection/entry into DHS CHAMP’s database to document client progress, assemble reports and evaluate program -Organization and management of client files -Assist tenants in determining personal goals and plans to achieve such goals through the development of the Individual Service Plan (ISP) -Uphold CRCD’s Mission Statement and 5 Year Strategic Plan -Act as a liaison among the Property Manager, the property management company, the tenant, and the primary mental health provider to facilitate the communication of concerns that could jeopardize the tenant’s residency -Compile and submit monthly progress reports to track the tenants’ residency status and the supportive services which have been provided to them -Work with each tenant to conduct an initial housing intake and needs assessment -Enforce housing rules in collaboration with property management -Comply with the directives as it relates to necessary documentation and reporting requirements as per the service contract -Address tenant grievances, mediate resident disputes and resolve any issues with property management that might affect the client’s tenancy

Requirements

  • microsoft office
  • ba degree
  • 1-2 years
  • driver's license
  • youth experience
  • team player

What You Bring

-Proficient in Microsoft Office suite required. -1-2 years of experience or related work and BA Degree -Reliable transportation: valid driver's license, and car insurance as required by law, as appropriate. -Experience working with youth experiencing homelessness and housing instability, and/or experience in foster care, probation, mental health systems. -Reliable, flexible team player who works well with minimal supervision, who has a good work ethic, and an ability to set and maintain personal boundaries.

The Company

About Coalition For Responsible Community Development

-Founded to address the challenges of affordable housing and community revitalization in South Los Angeles. -Focuses on creating long-term solutions for low-income communities through housing development and support services. -Specializes in transforming vacant lots and underdeveloped areas into vibrant, sustainable housing projects. -Has a track record of working closely with local residents, ensuring community involvement in the planning process. -Combines housing development with job training, education, and health services to foster holistic community growth. -Notable for blending real estate development with social services, creating a more equitable urban environment.

Sector Specialisms

Buildings

Residential

Commercial

Infrastructure

Affordable Multifamily

Urban Maintenance

Community Services

Workforce Development

Education

Social Enterprise

Facilities Maintenance

Housing

Supportive Services

Security Clearance

-all candidates must pass a background check conducted by los angeles county.