Client Service Manager - Water/Wastewater

Overview

Lead client services, business development, and project management for water/wastewater projects.

Key Responsibilities

• project delivery
• team leadership
• sales targets
• client interviews
• project management
• budget oversight

Tasks

-Ensure successful project delivery and attainment of financial goals by optimizing operational efficiency. -Lead one or more client service teams, coordinate resources and activities, and connect people to projects. -Achieve sales targets by leading new pursuits. Cultivate, establish, and maintain client and partner relationships. -Some travel within the Southern California area to project sites, for client visits/meetings, and to other Kennedy Jenks offices may be necessary. -Lead client interview presentations, proposals, and strategy formulation. Collaborate closely with the Marketing & Proposals team to deliver sales results. -Serve as Deputy PM or PM for various projects, working under the PM or Client Service Director, with full responsibility and accountability for scope, schedule, and budget.

Requirements

• microsoft office
• crm
• pe license
• civil engineering
• 10+ years
• business development

What You Bring

-Proficiency with Microsoft Office products and familiarity with Client Relationship Management tools. -Strong analytical and problem-solving abilities. -Strong writing, editing, and research skills. -10+ years of related water/wastewater engineering consulting experience with a track record of success in business development. -Demonstrated ability to provide excellent client service. -Professional Engineer (PE) license. -Bachelor’s and/or Master’s degree in Civil or Environmental Engineering, or a similar engineering field.

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About Kennedy Jenks

-A trusted provider of engineering and environmental solutions, specializing in water, energy, and infrastructure. -Founded with a vision to serve diverse industries, evolved into a leader providing sustainable and innovative solutions. -With decades of experience, delivering projects addressing complex challenges and promoting resilience and efficiency. -Portfolio spans water resources management, energy infrastructure, and civil engineering sectors. -Often works on projects involving extensive environmental considerations, including water treatment, wastewater management, and renewable energy. -Earned reputation for excellence, known for hands-on approach and commitment to delivering tailored solutions.

Sector Specialisms