UX Researcher II

Overview

UX researcher for AI/LLM drug discovery tools, connecting scientists with AI development.

Key Responsibilities

• testing infrastructure
• usability studies
• ux research
• feedback process
• insight synthesis
• stakeholder collaboration

Tasks

The UX Researcher will act as the bridge between the AI development team and end users—world-class scientists and biomedical experts—to ensure the agentic framework is powerful, intuitive, and seamlessly integrated into complex scientific workflows. The goal is to champion a user-centered approach, translating deep user insights into a product that accelerates scientific breakthroughs. -Build User-Testing Infrastructure: Create and maintain reusable testing protocols and recruitment pipelines for internal expert users. -Collaborate with AI/ML Engineers & Scientists: Translate complex user needs from drug discovery into clear, actionable product requirements. -Design and Execute Usability Studies for AI Products: Develop and implement specialized testing methodologies (contextual inquiries, task-based usability tests) for LLM-driven interfaces and agentic workflows. -Communicate with Clarity and Impact: Synthesize data into insights and recommendations; advocate for the user to technical and non-technical stakeholders.. -Define AI Product Strategy Through UX Research: Lead end-to-end user research to inform the product roadmap for agents and LLM-based applications; identify pain points and new AI opportunities. -Uncover Actionable Insights for Agentic Frameworks: Analyze user interactions and trust in AI outputs; synthesize findings to understand adoption and engagement. -Operationalize User Feedback for AI Systems: Build a systematic process for gathering, analyzing, and tracking qualitative feedback to improve AI infrastructure.

Requirements

• llm
• ai agents
• biotech
• ux research
• usertesting
• 3–5 years

What You Bring

BEPC is actively looking for a UX Researcher II, in Manhattan, New York area! Work model: Onsite role - Local candidates strongly preferred. The hiring manager is prioritizing profiles with experience in LLMs/agents and a biotech, pharma, or related background, specifically those who have shipped an internal build, software, or product. Note: This is a W2 only role — C2C, C2H will not be considered -Experience building and scaling a user research practice, including processes for recruitment, testing, and knowledge management. -Direct experience shipping internal software, tools, or products within biotech, pharma, or related industries. -BS/MS in life sciences. -Experience working directly with subject matter experts and stakeholders on internal tools. -Ability to connect user insights to product strategy, roadmap decisions, and business impact. -Communicates with clarity, empathy, and strategic focus. -Hands-on experience with LLM-based applications and standardized protocols like MCP (Model Context Protocol). -Demonstrated experience with AI products, specifically Large Language Models (LLMs) and AI agents. -Comfortable tackling ambiguous, high-stakes problems and curious about complex domains like drug discovery. -Strong analytical skills and ability to synthesize complex qualitative data into actionable themes. -Experience with UserTesting, Contentsquare, or similar usability testing platforms. -3–5+ years of experience in qualitative and quantitative research methods (generative studies, usability studies, data analysis, A/B testing). -3–5+ years of experience conducting UX research and usability testing with complex, expert-facing systems or internal tools.

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Benefits

Benefits include medical, dental, vision, and life insurance BEPC Inc., founded in 2007, is a 100% employee-owned company providing top-tier consulting and staffing solutions across industries like technology, engineering, manufacturing, and project management. At BEPC, we are driven by innovation and a commitment to excellence. We take pride in fostering a collaborative and innovative environment where our team members thrive. With competitive benefits, including medical, dental, vision, and life insurance, BEPC is dedicated to supporting our employees' personal and professional growth. Pay Rate: $86.74 - $96.74 /hour - Determined based on experience

About Bepc Inc. - Business Excellence Professional Consulting

-Evolving from a technical consulting boutique, it expanded into IT project management and global talent services across borders. -Typical engagements include cleanroom commissioning, software and equipment validation, SAP deployment, and process automation. -Specializing in life sciences, high-tech manufacturing, automotive, IT systems, and construction sectors. -Operates a Mexico division catering to automotive and medical device clients, delivering engineering, validation, and automation services worldwide. -Known for seamless integration of Lean/Six Sigma methodologies with technical consulting to optimize client operations.

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